Learning & Instructional Specialist

Job Profile: Instructional Technologist 2

Job Family: Instructional Design and Technology

Time Type: Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Assesses, designs, implements, and provides instructional design support for in one or more units to develop resources and materials to support teaching and learning.

The Learning and Instructional Coordinator serves as the critical bridge between end users and technical teams, driving user proficiency, engagement and adoption of the Workday Human Capital Management (HCM) and Financials system. This role is responsible for developing comprehensive training programs, including instructional design and development for accessible job aids and web-based training, training facilitation and facilitating working sessions between functional end users and ASU Workday Business Analysts.

The ideal candidate is comfortable working independently and with a team and is confident in collaborating with people at all levels. The ability to engage with end users virtually and in person is a must, requiring exceptional communication skills and empathy.

• $55,000 - $60,000; DOE

• Instructional Design and Content Development:
  Design, build and maintain engaging and interactive training, including step-by-step job aids, quick reference guides and multimedia learning modules for Workday HCM and Financials. Knowledge of industry-standard content creation tools (Adobe Captivate, Articulate 360, Camtasia, or Canva) and the Microsoft suite (PowerPoint, Word).
• Training Facilitation:
  Confident delivering training and informational sessions virtually and in person.
• Communication:
  Exceptional communication skills; ability to simplify technical jargon for non-technical audiences.
• Collaboration:
  
  Strong interpersonal skills with proven ability to build partnerships across departments and end users.; ability to manage conflict and ambiguity at all levels.
• Cross-Functional Liaison:
  Serve as the primary bridge between end users, functional teams and technical teams, translating complex system processes into user-friendly guidance.
• Stakeholder Coordination:
  Organize, schedule and facilitate periodic feedback forums and alignment meetings between functional end users and ASU Workday Business Analysts.
• Adoption & Driving Proficiency:
  Develop strategies to promote platform engagement, monitor user adoption and improve overall proficiency with a Financial or Human Capital Management System.
• Feedback & Process Improvement:
  Gather continuous end-user feedback, identify learning gaps or pain points and collaborate with Business Analysts to refine system usability and training resources.

• Technical
  
  Skills:
  
  Proficiency with documentation platforms (Confluence, JIRA) and AI platforms (ChatGPT, Google Gemini, Microsoft Copilot 365).
• Organizational Change Management:
  Knowledge of organizational change management concepts and frameworks (ACMP standard, Prosci ADKAR).
• Meeting facilitation:
  Demonstrated skill in organizing, moderating and guiding group discussions, feedback and informational sessions between stakeholder groups.
• Workday:
  Working knowledge of the Workday HCM and FMS system.

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
• Required to stand for varying lengths of time and walk moderate…