Senior Applications Analyst

## Senior Applications Analyst Apply:
Corporate:
Full time:
Posted 5 Days Ago:
JR102363#
** Job Description Summary
** Under the direction of the manager, this position works independently and serves as a technical subject matter expert for assigned applications including Laboratory Information Systems(s) for all Creative Testing Laboratories (CTS). This position is responsible for configuring, maintaining, troubleshooting, and/or updating the applications portfolio as well as maintaining any interfaces in the environment. Develops automated and non- automated testing scripts for application validations.

Performs administration tasks for the assigned applications. As a senior member of the Applications team, this position helps guide application support, business process improvements, major application changes, knowledge sharing, and planning for future needs.
** Job Description
**** PRIMARY DUTIES AND RESPONSIBILITIES
*** Maintains required software configurations to meet evolving business and user needs.
* Leads and implements solutions that add value, are stable, and can be supported through the product lifecycle.
* Collaborates with both internal and external healthcare partners, the CTS Applications Manager, and enterprise architects to ensure business needs are understood and addressed.
* Serves as the senior resource for assigned applications, helping guide application support, business process improvements, and decisions about future enhancements and changes.
* Partners with vendors, business stakeholders, and IT teams to evaluate application changes and technical solutions, helping ensure they meet business needs and can be effectively supported by CTS.
* Leads and supports major application initiatives, including new implementations, upgrades, integrations, and other significant changes to business-critical systems.
* Partners with laboratory and business stakeholders to identify opportunities to improve processes, simplify support, standardize configurations where appropriate, and strengthen application support across CTS.
* Creates and maintains documentation that meets CTS software development lifecycle (SDLC), change control, quality, and validation requirements.
* Represents IT in assigned project discussions and helps keep application work moving by communicating clearly, raising concerns, and following decisions and action items through completion.
* Provides subject matter expertise for the applications supported by CTS IT, including internally developed and vendor provided applications.
* Troubleshoots complex production applications, interfaces, laboratory instruments, hardware, and software issues. Provides issue coordination through resolution.
* Develops, executes, and reviews test plans, including automated test cases when appropriate.
* Keeps application documentation and support procedures current. Cross-trains other team members to share critical knowledge and ensure continuity of support.
* Provides day-to-day technical guidance and mentoring to application analysts, administrators, and other team members without direct supervisory responsibility.
* Participates in disaster recovery planning, application recovery testing, contingency planning, and business continuity exercises for assigned applications.
* Builds shared knowledge and support capability across lab applications as CTS aligns laboratory application environments.
* Performs all duties in compliance with internal SOPs and applicable FDA, cGMP, and quality requirements. Brings compliance concerns to management.
* Provides quality service to CTS customers.
* Maintains good attendance and punctuality in accordance with the absence policy.
* Performs other duties as assigned by management.  
** REQUIRED QUALIFICATIONS
**
* Edu…