Application Security Digital Experience & Automation Lead

# Application Security Digital Experience & Intelligent Automation Lead Northern Trust  
· northern trust.com Category:
Application Security

Location:

Tempe, AZLevel:
Manager Salary:
$108,775 – $184,965## Quality of life

What the posting states. Hover or tap a perk to see the line it came from.
* Paid parental leave
* Equity* No visa sponsorship

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure:
Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Position Summary The Application Security Digital Experience & Intelligent Automation Lead will build and evolve the digital front door for Application Security. This is a hands-on role responsible for creating self-service experiences, guided service navigation, workflow automation, knowledge-access solutions, and conversational experiences that help employees discover services, obtain trusted information, navigate requirements, and submit complete requests. The role will use approved enterprise technologies, including Copilot Studio and Power Platform, while welcoming comparable experience with other conversational, automation, workflow, portal, knowledge-management, or digital-experience platforms.

Prior cybersecurity or Application Security experience is not required.

Job Responsibilities Design and build self-service, conversational, and workflow-driven experiences that improve how employees interact with Application Security services. Create guided request and intake experiences that help users provide complete and actionable information before work reaches Application Security teams. Integrate knowledge sources, service platforms, documentation repositories, and enterprise systems into cohesive digital experiences. Develop automation workflows that collect information, route requests, orchestrate approvals, and reduce manual effort while maintaining appropriate controls.

Evaluate digital-experience effectiveness through usage patterns, adoption metrics, unresolved questions, routing quality, and user feedback.

Required Qualifications Significant professional experience designing and delivering self-service, workflow, portal, knowledge-management, chatbot, agent, or digital-experience solutions. Experience integrating information, workflows, or services across multiple systems using APIs, connectors, automation platforms, workflow technologies, JSON, or comparable approaches. Experience translating user needs into practical digital experiences, automation solutions, service improvements, or business-process outcomes. Experience and Education Eight or more years of relevant professional experience in digital experiences, workflow automation, platform engineering, service management, knowledge systems, application development, or a related discipline.

Bachelor's degree in information systems, computer science, engineering, business, or a related discipline, or equivalent relevant professional experience.

Preferred Qualifications

Experience with Copilot Studio, Power Platform, Power Automate, Dataverse, or comparable low-code automation platforms. Experience building conversational assistants, agents,…