Business Applications Consultant

Full Time | Remote | Syscon, Inc. Are you someone who understands how businesses use technology to solve problems, improve workflows, and make better decisions? Syscon, Inc. is looking for a Business Applications Consultant who can help clients better understand their data, improve reporting and workflows, and get more value from the technology they use. Many of our clients are construction companies, so experience supporting construction businesses is highly valuable.

This is a client-facing consulting role focused on reporting, automation, business applications, process improvement, and emerging technology. AI is becoming an increasingly important part of how we serve clients, so we are looking for someone who is curious, learns quickly, and can turn new tools into practical business value. Founded in 1986, Syscon provides technology solutions and IT support services.

We foster a culture where our employees, clients, and company grow and succeed together.

• We are a we. No ego, no drama, no "not my job." Every person on this team owns their piece and shows up for everyone else's.
• We ask for help when we need it. We take feedback and use it. We take ownership when something does not go as planned, learn from it, and make sure the same mistake does not keep happening.
• We are proactive about learning. We do not wait for someone else to tell us everything we need to know. We research, ask questions, test ideas, and keep building our knowledge.
• We treat every task, even the mundane ones, as a chance to take away a client's pain. That's not a value we hang on the wall. It's just how we operate.
• If that sounds like the kind of team where you do your best work, we want to hear from you.

• Partner directly with clients to understand business challenges and improve processes, reporting, workflows, and technology adoption
• Build Power BI dashboards and reporting solutions that help clients better understand their business
• Create workflow automations using Microsoft Power Platform tools
• Identify practical opportunities to use AI-enabled tools and automation to improve client operations
• Deploy reports and business solutions within Sage 100 Contractor and Acumatica
• Support Syscon's custom-built business applications
• Train and support end users through implementations and ongoing consulting
• Translate business needs into clear reporting, workflow, and application requirements
• Troubleshoot application, reporting, workflow, and data-related issues
• Collaborate with developers, consultants, and other Syscon team members to deliver complete business solutions
• Document client requirements, workflows, procedures, and recommendations
• Manage multiple client priorities while providing clear communication, follow-through, and timely resolution
• Continuously build your knowledge and share what you learn with clients and the Syscon team

• At least three years of experience supporting business applications, ERP systems, reporting, business intelligence, automation, or technology consulting
• Hands‑on experience personally creating Microsoft Power BI reports or dashboards
• Experience with Microsoft Power Automate or comparable workflow automation tools
• Working knowledge of SQL and SQL Server
• Strong Microsoft Excel skills
• Experience working directly with business users or clients to understand business needs, data, reporting, or workflow challenges
• Experience training or supporting end users on business applications, reporting, workflows, or technology tools
• Ability to translate business needs into practical reporting, workflow, or technology improvements
• Ability to independently research, test, and apply new tools and technology
• Comfort working through ambiguity, asking good questions, and moving work…