Bilingual IT Service Desk Technician – Mandarin/English
Listed on 2026-10-19
-
Language/Bilingual
Bilingual, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Logicalis, Inc. is seeking a bilingual (Mandarin and English) service desk professional to join the Managed Services NOC in Tempe, AZ. You will begin by handling initial communication, triage incidents, and document resolutions and requests in Service Now.
The role emphasizes adherence to ITIL processes, strong troubleshooting, and clear customer communication. The shift runs Sunday through Thursday, 9 PM to 6 AM EST, with responsibilities that support SLA targets and cross-team collaboration.
We are seeking a motivated Bilingual IT Service Desk Technician – Mandarin/English to join Logicalis, Inc. in Tempe, AZ, United States.
The following opportunity is for a Bilingual IT Service Desk Technician – Mandarin/English with Logicalis, Inc.
Our organisation is growing, and we are hiring a Bilingual IT Service Desk Technician – Mandarin/English in Tempe, AZ, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).