Flow Lead, Early Career Tempe, AZ​/Nashville, TN, Flow - Ops

Job :  |  Services LLC - A57

Power that runs the world | Discover careers in Operations

Operations roles at Amazon put you at the center of how things move from a click to a doorstep. You'll help design, improve, and run systems that connect people, products, and places, 'll take ownership early, work closely with teams to solve real-world challenges, and see the direct results of your decisions as they reach customers every day. Here, the impact of what you build isn't abstract, it's visible, immediate, and meaningful — keeping one of the world's most complex operations moving forward.

This is where your journey takes shape through action, responsibility, and the opportunity to grow in many directions.

Amazon North American Customer Fulfillment (NACF) is a central part of Amazon and at the heart of our supply chain processes. The Central Flow team focuses on operational execution, risk mitigation, and best practices to deliver for our customers. Are you interested in working on a fast-paced team that pioneers ways to delight customers? Do you have a passion for deep diving data and crunching numbers?

Are you motivated to work in challenging situations that will provide you amazing growth opportunities? Do you have the grit required to deliver results no matter what? This is what the Central Flow team is all about – we obsess about our customers! The Central Flow team provides critical operational insights and works with leaders to develop advanced and intuitive automated flow control for Amazon operations.

Central Flow is comprised of multiple business verticals each tasked with monitoring and overseeing different aspects of daily operations throughout Amazon’s fulfillment network. Central Flow Leads are responsible for monitoring and managing these workflow functions from a centralized location in Tempe, Arizona or Nashville, Tennessee. Amazon is looking for college students with high-potential. As you join our team, you will have an opportunity to work with stakeholders across North America and develop a collaborative leadership style, while utilizing the tools and processes that have helped create the most customer-centric company on Earth.

Flow leads are empowered to use data to drive decisions that can positively impact their teams and customers. Central Flow Interns will bring Amazon’s customer obsession to life in an execution focused environment. You will work on a team of engaged flow leaders to deliver a best-in-class fulfillment experience for customers and stakeholders. You will play a vital role in maintaining a vibrant team culture based on customer obsession, trust, respect, continuous learning, safety, and fun.

Central Flow Leads are natural leaders who are comfortable with change and are always looking for ways to improve their operation through data-driven decision making. Central Flow Leads demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.

• This position is a corporate role in an office setting.
• This position supports stakeholders across the US and Canada from centralized locations in Tempe, AZ or Nashville, TN.
• This role requires ability to work night shift, varying time zones, weekends, and or holidays supporting Amazon Fulfillment Centers operating 24/7.
• Relocation (if qualified)
• Competitive pay and relocation (if qualified)

Compensation:
Hourly base pay ($23.32-$25.91 range - location based), sign on payments, and restricted stock units.

Benefits:
Medical, financial, and/or other benefits. Visit this page to learn more about the benefits Amazon offers: https://www.amazon.jobs/en/benefits/global

Locations:
Tempe, AZ and Nashville, TN

• Learning to coach, manage, and develop execution behaviors of Fulfillment Leaders in Amazon
• Drive standard work and continuous improvement through an intern project.
• Assist in communicating policies to your sites and act as a source of information for the team.
• Support all risk reduction and speed improvement initiatives to ensure a safe and high-quality fulfillment environment for all employees, customers and products within your sites.
• Ensure procedures are followed for flow management and daily execution.
• Partner with site management teams to establish and maintain quality control standards.
• Maintain…