Logistics Account Specialist

Job Title:

Logistics Account Specialist

Job Description

The Enterprise Special Services team is expanding rapidly and is in search of a highly skilled and motivated Account Specialist. The role focuses on enhancing the shipper experience for vendors and sellers who utilize Inbound Transportation. As the company innovates within transportation and logistics, there is a continuous evaluation of current network shipper defects, driving improvements through shipper coaching and performance management.

The candidate will work directly with shippers to create solutions and take action to improve shipper performance metrics.

Responsibilities

+ Monitor, verify, and present data daily.

+ Overcome transportation disruptions and other barriers in real-time.

+ Identify transportation defect root causes.

+ Maintain daily logs on assigned shippers.

+ Lead weekly calls with assigned shippers.

+ Lead daily business review stand-up calls.

Essential Skills

+ Account Management/Customer Service

+ Excel proficiency

+ Problem-solving skills

+ Understanding of transportation, intermodal, and supply chain

Additional

Skills & Qualifications

+ Good relationship-building skills and organizational skills.

+ Effective communication on top of technical skills.

+ Experience managing disruptions as they occur.

+ Supply chain technical skills.

+ 2 years of experience in Logistics, Supply Chain, or related fields preferred.

+ Understanding of basic data analytical skills.

+ Experience writing documents on topics such as process improvement proposals.

+ Entry-level knowledge of MS Excel; familiarity with Excel spreadsheets and ability to navigate and interpret data.

+ Interpersonal and customer service skills.

+ Industries from top performers include Party Planners, Event Coordinators, Real Estate, Sales, Restaurants.

Job Type & Location

This is a Contract to Hire position based out of Tempe, AZ.

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Tempe, AZ.

Final date to receive applications

This position is anticipated to close on Nov 4, 2026.

Workplace Type

This is a fully onsite position in Tempe,AZ.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter (%20astoncarter)  for other accommodation options.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants…