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Carrier Billing & Customer Service Ops Supervisor

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: IHC Specialty Benefits, Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 62000 - 81000 USD Yearly USD 62000.00 81000.00 YEAR
Job Description & How to Apply Below

Paycom in Tempe, AZ is seeking a Supervisor, Carrier Billing and Customer Service to build and run the operating structure for a developing unit. You will create SOPs, KPIs, queue management, and escalation paths to ensure billing inquiries and exceptions are handled accurately and efficiently.

This leadership role requires 3+ years in billing or service operations, experience coaching a team, and proficiency with CRM/ticketing tools.

We would love to welcome a new Carrier Billing & Customer Service Ops Supervisor to our group in Tempe, AZ, United States.

Join us at IHC Specialty Benefits, Inc. as our next Carrier Billing & Customer Service Ops Supervisor in Tempe, AZ, United States.

We are currently recruiting a Carrier Billing & Customer Service Ops Supervisor for our team in Tempe, AZ, United States.

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