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Field Operations Supervisor

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: Arizona State University
Full Time position
Listed on 2026-10-20
Job specializations:
  • Management
    Event Management & Planning, Administrative Management, Business Administration
Salary/Wage Range or Industry Benchmark: 51500 - 59000 USD Yearly USD 51500.00 59000.00 YEAR
Job Description & How to Apply Below
## Field Operations Supervisor Apply:
Campus:
Tempe:
Full time:
Posted Today:
End Date:
October 23, 2026 (6 days left to apply):
JR128436
** Job Profile:
** Service and Support Manager 1
** Job Family:
** Service and Support
** Time Type:
** Full time
** Apply before 11:59 PM Arizona time the day before the posted End Date.
***
* Minimum Qualifications:

** Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile

Summary:

Manages operation of university services, including parking and transit, trademarks, licensing, and strategic partnerships. Assists in management of materials movement, event support, and providing customer service.
*
* Job Description:

**** Position Salary Range:**$51,500 - $59,000 annually; DOE  
** Essential Duties:
*** Supervises the activities of subordinates.
* Tracks and monitors expenditures against budget allocations.
* Develops reports on area operations such as money collected, expenditures, broken/repaired equipment, statistics on number of passengers or citations written, etc.; submits to manager.
* Conducts briefing at beginning of parking enforcement officer shifts.
* Develops policies and procedures used in areas under supervision; obtains management approval when appropriate.
* Performs vehicle inspections and schedules and monitors, maintenance; orders repairs or maintenance of parking meters, gate access arms, card readers and vehicles.
* Monitors and checks collection, recording and deposit of monies collected from meters.
* Evaluates and resolves problems presented by staff or others.
* Provides advice/consultation to groups or personnel such as the Parking Appeals Board.
* Trains new personnel and/or provides training materials and leadership to others for training.  
** Desired

Qualifications:

*** Experience in ASU Parking and Transportation Services operations.
* Experience with parking enforcement, dispatch, field services, customer service, or parking event operations.
* Experience supervising employees in a fast-paced operational environment.
* Experience coordinating large-scale special events.
* Experience using AIMS, Amano, Genetec, or comparable parking management systems.
* Experience operating parking access and revenue control equipment.
* Experience with Microsoft Office Suite, Workday and other business software.
* Experience taking electronic payments and reconciling revenue.
* Experience serving as a Department Time Administrator or equivalent payroll/timekeeping role.
* Experience with recruitment, onboarding, employee training, and performance management.
* Demonstrated ability to lead multiple teams across varying shifts and operational functions.
* Demonstrated customer service experience.
* Experience maintaining accurate records and preparing operational reports.
* Excellent communication skills with strong attention to grammar and detail.
* Demonstrated ability to make sound decisions under pressure while managing multiple priorities.
* Valid U.S. Driver's License with an acceptable motor vehicle record.  
** Working Environment:
*** Works both indoors and outdoors in varying weather conditions, including extreme heat, cold, rain, and other environmental conditions.
* Frequently walks, stands, climbs stairs, bends, and performs physical activities for extended periods.
* Operates university vehicles, golf carts, and other department equipment.
* Regularly lifts and carries materials weighing up to 35 pounds.
* Works in an office environment requiring prolonged computer use and operation of standard office equipment.
* Utilizes two-way radios, handheld technology, parking equipment, and other communication devices.
* Supports parking operations during evenings, nights, weekends, holidays, and major university events.
* Adheres to all University Safety policies and procedures.
* Enforces departmental policies regarding parking operations, attendance, revenue handling, safety, and customer service.  This is an overnight shift and the schedule is Tuesday-Saturday 10pm-6:30am  Applicant must be eligible to work in the United States; ASU will not be a sponsor for this position.
** Department Statement:
** Parking and Transportation Services (PTS) plays an integral role in support of the development of Arizona State University by managing the parking and commuter options on the four campuses. PTS manages a 24,000+parking inventory…
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