Retail Shortage Control - Part Time

Overview

Join our team as a Shortage Control Associate (SCA) and contribute to a secure shopping environment while delivering exceptional customer service. As an SCA, your role supports store security and the overall customer experience by monitoring entrances, exits, and high‑risk areas to mitigate theft and maintain a safe shopping environment. You will engage with customers and associates in a manner consistent with our core values, providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.

Your discipline, situational awareness, and commitment to safety standards are essential as you monitor the store entrance throughout your shift, focusing on reducing opportunities for theft, shoplifting, and other dishonest activities. Your positive attitude and expertise in store shortage reduction programs will help influence behaviors and build trust with customers and colleagues. You will partner with store and field leadership by identifying and reporting theft incidents or suspicious individuals to the Manager on Duty when identified.

• Maintain a professional appearance at all times, wearing designated dress standards, radio and earpiece
• Stand at the front of the store, remain vigilant, and be aware of surroundings
• Greet every customer entering or exiting with a warm smile and a clear, friendly greeting
• Create a secure environment and reduce opportunities for theft
• Possess knowledge of top shortage areas and support programs aimed at theft reduction
• Effectively communicate theft-prevention information during store rallies, collaborating with the Manager on Duty
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• Understand the role in keeping the store and assets safe and secure
• Provide support in training associates on shortage reduction programs and processes
• Role-model safety as a priority and address unsafe practices promptly
• Identify and report theft incidents or suspicious activity to the Manager on Duty when identified
• Be flexible to work a schedule that includes nights, weekends, and holidays as required

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to stand and walk for extended periods and visually monitor the store environment
• Ability to maintain confidentiality
• Ability to review, analyze and understand business trends
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting
• Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making
• Excellent communication with customers and co-workers
• Excellent leadership skills to foster productive business relationships

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

Base Pay: $14.70 per hour.

Location:

00287 - Tempe. Posting Number: P-3. Address: 5000 South Arizona Mills Circle, 85282. Position Type:
Regular Part-Time. Career Site Category:
Store Associate. Position Category:
Retail Store.

Our store teams work hard and have fun together. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.