Bilingual Customer Service - Spanish

Mauricio Leon
- State Farm Agency, located in Tempe, AZ has an immediate opening for a Bilingual (Spanish/English) Customer Service
- State Farm Agency Team Member. Insurance experience is not required as we will train the right person with the right personality and skill set!

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

• Identify cross-selling and additional coverage opportunities within the existing customer base
• Follow up with prospects and customers to develop new business and strengthen relationships
• Educate customers on available insurance products and coverage options
• Meet or exceed established sales and service goals
• Maintain accurate customer information and documentation
• Deliver a professional and positive customer experience in both Spanish and English
• Develop leads, schedule appointments, identify customer needs, and recommend appropriate insurance products
• Build and maintain strong customer relationships through proactive follow-up
• Provide prompt, accurate, and friendly customer service
• Assist customers with policy changes, coverage questions, billing inquiries, transfers, eligibility, and other insurance-related needs

• $50,000–$70,000 base salary, depending on experience
• Uncapped commissions on top of base salary
• Excellent bonus potential for top performers
• Paid Time Off for personal time and vacation
• Group Life Insurance
• Health Insurance
• Growth potential/Opportunity for advancement within my office

• Insurance Sales Experience/ Property & Casualty and L/H licenses preferred.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Ability to multi-task
• Ability to effectively relate to a customer
• Property & Casualty license (must be able to obtain)
• Life & Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.