Sales Support & Training Strategy Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description The Sales Support & Training Strategy Manager is an individual-contributor program manager within the Client Solutions Resources & Training team, with balanced responsibility for coordinating sales support and developing training strategy across Treasury and Payment Solutions. On the sales support side, the role equips sales teams with product expertise, compelling demonstrations, and practical tools that strengthen opportunities. On the training strategy side, the role assesses learning needs, recommends priorities, and implements scalable education approaches that build knowledge, readiness, and consistent execution across sales and client-facing teams.

Success is measured equally through the effectiveness of sales support and the impact of training strategy. Key indicators include seller readiness, demonstration quality, stakeholder satisfaction, learning adoption, knowledge retention, resource utilization, and contribution to stronger sales execution and client outcomes. The position has no direct reports and does not own a sales quota or product roadmap; it delivers results through subject matter expertise, program coordination, cross-functional influence, demonstrations, training solutions, and quantifiable client satisfaction.

The ideal candidate is a hands-on, consultative professional who combines sales support experience with training strategy, instructional design, presentation, facilitation, project coordination, and stakeholder management capabilities. This individual can simplify complex product capabilities, assess learning needs, tailor demonstrations and training solutions, manage work across multiple partners, and influence outcomes in a complex financial services or technology environment.

Key Responsibilities Sales Support Strategy & Execution Coordinate and continuously improve sales support practices for Treasury and Payment Solutions, aligning resources, processes, and engagement approaches with sales priorities and opportunity needs.

Partner with sales professionals to clarify opportunity context, define engagement goals, prepare product positioning, and anticipate questions or objections.

Plan, prepare, and deliver tailored product demonstrations that clearly connect capabilities to prospect objectives and desired business outcomes.

Provide product expertise, consultative guidance, and presentation support throughout the sales cycle.

Maintain repeatable demonstration standards, discovery practices, presentation assets, and seller-readiness tools that improve consistency, quality, and scalability.

Training Strategy & Learning Solutions Develop and maintain a training strategy for Treasury and Payment Solutions that aligns learning priorities, curricula, resources, and delivery approaches with business objectives and workforce needs.

Deliver engaging training through instructor-led sessions, live and recorded webinars, virtual learning environments, and other appropriate venues based on audience needs, content, and business objectives.

Translate business and learner needs into structured learning journeys, curricula, role-based development plans, and targeted training solutions.

Apply adult-learning and…