Field Sales Engineer - Fire Detection

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Johnson Controls is hiring for a field-based technical pre-sales role supporting Fire Alarm/Life Safety System sales in the Phoenix market. You will be assigned to a specific territory, and residency within that territory is required because on-site customer visits will be a core part of the role.

In this role, you will partner with local sales teams, electrical contractors, engineers, architects, and customers to support new and retrofit Fire Alarm/Life Safety opportunities. You will help shape technical solutions, review proposals, prepare quotations, and guide customers toward compliant, practical, and value-driven system recommendations.

• Provide technical pre-sales support for new and retrofit Fire Alarm/Life Safety System sales in the Boston market.
• Review system proposals submitted by local sales teams and electrical contractors to confirm functionality and identify value engineering opportunities.
• Assist sales representatives with customer facility surveys, including assessment of existing systems and protection needs.
• Work with internal teams to develop complete quotations, scopes of work, and cost estimates.
• Deliver demonstrations and presentations of Simplex equipment, alternative system interfaces, and code compliance updates to end users, engineers, architects, contractors, and regulatory authorities.
• Partner with Sales and Installation teams on system designs, technical requirements, and project specifications.
• Support newer sales representatives by strengthening product knowledge, application understanding, and confidence in customer conversations.
• Collect project information, select appropriate products unless otherwise defined by contracts or customers, and prepare clear technical recommendations.
• Provide guidance on fire and life safety regulations, building codes, and project code requirements.
• Coordinate bid schedules with electrical contractors and assign projects accordingly.
• Report weekly on Dodge Opportunities in Planning, Pre-Planning, and Design.
• Own the Johnson Controls Contractor Connections program and serve as the point of contact for key electrical contractors.
• Conduct routine customer visits as needed to support relationships and drive customer satisfaction.

• Stay close to the work in your territory by spending time with customers, contractors, and local sales teams to understand project needs and site conditions.
• Balance technical accuracy with practical value engineering when reviewing proposals, recommending solutions, and helping teams strengthen sales opportunities.
• Communicate clearly across technical and non-technical audiences so customers, engineers, architects, contractors, and authorities receive consistent, useful guidance.
• Work with discipline and follow-through on quotations, bid schedules, Dodge reporting, and contractor coordination.
• Share knowledge openly and support team capability by helping newer sales representatives build product and application expertise.
• Use a customer-focused,…