Service Technician

Join to apply for the Service Technician role at Power Home Remodeling
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Power Home Remodeling is a company founded on hard work and positivity. We believe that “dream” and “achieve” are not mutually exclusive. That philosophy has served us well in becoming FORTUNE Magazine’s #1 Workplace for Millennia ls and one of Glassdoor’s Best Places to Work. 90% of our executives begin their careers in entry-level positions because we recruit, train, and retain talented individuals with a drive to succeed.

Power is more than a home remodeling company. It is a dream realization, technology‑innovation, community‑advocacy, expectation‑shattering, happiness‑maximizing company dedicated to improvement for our customers and ourselves.

Location:

Phoenix, AZ

Annual salary range: $63,120.00–$94,738.00

The Service Technician service both the overall business of the company and the needs of customers by diagnosing installation issues, assessing viable solutions, and accurately drafting a fixed timeline to resolve, replace, or repair. Candidates must have significant experience in the home remodeling industry, specific to replacement windows & doors, vinyl siding, asphalt shingle roofing and gutters. This position works almost primarily in the field with minimal supervision or contact with a manager.

• Confirm all scheduled services at least 1-2 days in advance to ensure readiness.
• Equipment and/or material preparation prior to scheduled appointments.
• Review customer details, service requirements, and any special instructions beforehand.
• Perform each service efficiently and effectively, adhering to company standards and safety protocols.
• Complete assigned services within the designated time frames, maintaining quality and workmanship.
• Consistently seek ways to improve service delivery, customer satisfaction & provide feedback.
• Ensure timely communication for issues that require further resolution or investigation.

• Must have the ability to prioritize and manage time.
• Must be organized, self‑motivated, and detail‑oriented.
• Must have great customer service skills.
• Must be comfortable with negotiating and independently having the authority to make decisions to resolve customer concerns in real time.
• General knowledge of residential construction and hands‑on experience.

• High School Diploma and 2-4 years of related work experience is required.
• Required Licenses and
  
  Certifications:
  
  OSHA 10, RRP Lead Renovator Certification (will receive upon employment if not currently certified).

• Hourly Pay
• Use of company vehicle
• Technology package (iPad/iPhone)
• EZ Pass
• Gas Card
• Full medical, dental, life, and disability insurance plans that can be tailored to you and your family’s specific needs
• Subsidized child care and fertility benefits
• Paid parental leave
• Free health screenings & rewards for participation in wellness programs
• A comprehensive 401(k) retirement savings program, matched by Power
• Ample paid vacation and holidays
• An employee-relief fund
• Year‑round events and activities, including an all expenses‑paid music festival in Cancun, Mexico for you and a significant other
• Year‑round volunteer opportunities
• Personal development – We provide books, courses and opportunity to attend leadership conferences
• Artfully designed office spaces & relocation opportunities

Entry level

Full‑time

Information Technology

Consumer Services

Power Home Remodeling Group is an equal opportunity employer, and we are committed to hiring a diverse and talented workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request to