Service Technician - Centrifugal

Job Title

Centrifugal Service Technician

Phoenix, AZ

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions. Additionally, our unwavering commitment to ownership has enabled our employees to cultivate strong customer relationships, driving them to solve the industry's most difficult problems.

The Centrifugal Service Technician – Compression Technologies and Services serves customers by installing, troubleshooting, repairing and maintaining our centrifugal compressor product lines including Centac and Turbo Air models, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including hands‑on work to assure equipment operates to customer's requirement.
• Read wiring schematics and diagrams for equipment, research complex technical issues, and find/implement solutions.
• Document service and installation activities by completing work orders for each job, performing maintenance checklists, and maintaining daily time sheets.
• Maintain rapport with customers by suggesting improved methods and techniques and recommending system improvements. Increase Ingersoll Rand customer's awareness of how Ingersoll Rand products, services and solutions; such as Package CARE, Preventative Maintenance, Diagnostics, Audits, and Leak Detection, can benefit their operations.
• Conduct safety assessments of a continuously changing work environment. Ensure proper operation of compressed air equipment by completing preventative maintenance requirements and 47‑point inspections on a wide variety of compressors, refrigerated dryers, desiccant dryers and additional compressed air components.
• Work with Service Coordinator and operations teams on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Explain practices, procedures, and policies to reach agreement with suppliers and others outside of the job area.
• Conduct basic vibration and air quality troubleshooting.

• 3+ years of Centrifugal compressor experience.
• High school diploma or equivalent required.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

• Operating knowledge of Microsoft Office software and other basic computer usage. Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases.
• Excellent verbal/written communication skills and customer service skills including conflict resolution, communication, negotiation, etc.
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards.
• This position is highly physical and requires regular use of hands, fingers,…