Field Service Technician - Tempe, AZ

Overview

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

• Competitive hourly base plus uncapped commission

• Comprehensive paid training & ongoing coaching and support

• Company take‑home vehicle and gas card

• Cell phone and work tablet

• All tools are provided and shipped directly to you without cost

• 4/10 work schedule with home dispatch (clock in/out from your driveway each day). Drive time is paid to/from and between appointments.

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Fast Company’s list of the World’s 50 Most Innovative Companies;
  Forbes named us one of America’s Best Employers;
  Best Employer for Diversity

As part of our Field Services Technician team, you’ll provide expert‑level installation and service of cutting‑edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for – peace of mind.

• Exceptional customer service skills

• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience

• Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician

• Clean driving record and valid license

• Someone who thrives in a team environment as well as independently

• Lift and carry up to 45 lbs.

• Climb ladders up to 14 feet

• Work in attics and other limited‑space areas

• Bend, kneel, crouch, and stand for extended periods

Safety culture is strong ld Services technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.

NRG Energy is committed to a drug and alcohol‑free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post‑accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant’s experience or skills.