Maintenance Technician

Maintenance Technician

The Maintenance Technician Level 1 is responsible for performing routine property inspections, preventative maintenance, and repairs on building systems and equipment - including basic plumbing and HVAC systems - to ensure optimal functionality and safety. This role includes responding to emergency repairs, diagnosing issues, sourcing replacement parts, and maintaining accurate documentation using Facility Manager software.

Core Responsibilities

Tenant Service & Support

* Respond promptly and professionally to tenant service requests.

* Maintain a high standard of customer service and communication.

* Conduct walk-throughs with property management to assess site conditions and identify repair needs.

* Coordinate with tenants, vendors, and management regarding maintenance timelines and status.

Preventative Maintenance

* Inspect and maintain:

* Waste and recycling enclosures.

* Roofs and gutters (including cleaning and inspections).

* Storm drains, curbs, potholes, driveways, and walkways.

* Exterior signage (property, tenant, leasing).

* Exterior lighting (timer schedules, photocells, fixture repairs).

* Perform graffiti removal and painting (curbs, bollards, buildings).

* Replace security camera batteries.

* Perform light cleaning (windows, doors, storefronts, and vacant spaces).

Repair & Troubleshooting

* Replace or repair:

* Ceiling tiles.

* Plumbing components (toilet fill valves, flappers, wax rings, flush handles, faucets, sump pumps, drains).

* Lighting (fluorescent bulb replacement).

* Electrical components (standard/GFCI outlets, light switches).

* Door hardware, locks, and access control systems.

* Mailbox locks and duplicate keys.

* Basic carpentry and drywall patching.

* Assist with painting and general building upkeep.

HVAC & Mechanical Systems

* Monitor, adjust, and maintain building HVAC systems.

* Perform routine HVAC maintenance (filter changes, coil cleaning).

* Report major malfunctions and assist specialized HVAC contractors when needed.

Emergency Response

* Respond to after-hours emergencies such as:

* Roof leaks.

* Sewer backups or plumbing failures (e.g., water heater leaks).

* Fire alarms and power outages.

* Vandalism or break-ins.

Key

Skills & Qualifications

* Customer Service:
Friendly, professional, and responsive in communication with tenants and staff.

* Technical Knowledge:
Proficiency in plumbing, basic electrical systems, HVAC, and general building maintenance.

* Safety Compliance:
Knowledge of OSHA regulations and safe work practices.

* Tool Proficiency:
Experience using hand tools, power tools, and maintenance equipment safely and effectively.

* Problem-Solving:
Ability to diagnose and resolve complex maintenance issues efficiently.

* Physical Capability:
Able to lift, climb, and work in confined spaces or at heights.

* Attention to Detail:
Accurate record-keeping and following of procedures.

* Time Management:
Able to prioritize tasks, handle multiple work orders, and complete repairs on time.

* Computer

Skills:

Comfortable using systems such as:

- Facility Manager (work order management) - Asana (project tracking) - Kronos (timekeeping)