Maintenance Technician

Maintenance Technician

The Maintenance Technician Level 1 is responsible for performing routine property inspections, preventative maintenance, and repairs on building systems and equipment — including basic plumbing and HVAC systems — to ensure optimal functionality and safety. This role includes responding to emergency repairs, diagnosing issues, sourcing replacement parts, and maintaining accurate documentation using Facility Manager software.

• Respond promptly and professionally to tenant service requests.
• Maintain a high standard of customer service and communication.
• Conduct walk-throughs with property management to assess site conditions and identify repair needs.
• Coordinate with tenants, vendors, and management regarding maintenance timelines and status.

• Inspect and maintain:
  • Waste and recycling enclosures.
  • Roofs and gutters (including cleaning and inspections).
  • Storm drains, curbs, potholes, driveways, and walkways.
  • Exterior signage (property, tenant, leasing).
  • Exterior lighting (timer schedules, photocells, fixture repairs).
  • Perform graffiti removal and painting (curbs, bollards, buildings).
  • Replace security camera batteries.
  • Perform light cleaning (windows, doors, storefronts, and vacant spaces).

• Replace or repair:
  • Ceiling tiles.
  • Plumbing components (toilet fill valves, flappers, wax rings, flush handles, faucets, sump pumps, drains).
  • Lighting (fluorescent bulb replacement).
  • Electrical components (standard/GFCI outlets, light switches).
  • Door hardware, locks, and access control systems.
  • Mailbox locks and duplicate keys.
  • Basic carpentry and drywall patching.
  • Assist with painting and general building upkeep.

• Monitor, adjust, and maintain building HVAC systems.
• Perform routine HVAC maintenance (filter changes, coil cleaning).
• Report major malfunctions and assist specialized HVAC contractors when needed.

• Respond to after-hours emergencies such as:
  • Roof leaks.
  • Sewer backups or plumbing failures (e.g., water heater leaks).
  • Fire alarms and power outages.
  • Vandalism or break-ins.

• Customer Service:
  Friendly, professional, and responsive in communication with tenants and staff.
• Technical Knowledge:
  Proficiency in plumbing, basic electrical systems, HVAC, and general building maintenance.
• Safety Compliance:
  Knowledge of OSHA regulations and safe work practices.
• Tool Proficiency:
  Experience using hand tools, power tools, and maintenance equipment safely and effectively.
• Problem-Solving:
  Ability to diagnose and resolve complex maintenance issues efficiently.
• Physical Capability:
  Able to lift, climb, and work in confined spaces or at heights.
• Attention to Detail:
  Accurate record-keeping and following of procedures.
• Time Management:
  Able to prioritize tasks, handle multiple work orders, and complete repairs on time.
• Computer
  
  Skills:
  
  Comfortable using systems such as:
  • Facility Manager (work order management)
  • Asana (project tracking)
  • Kronos (timekeeping)