CASE MANAGER

We’re Hiring!

CASE MANAGER / CHILD SAFETY SPECIALIST

Gilbert, Mesa, Tempe, and Phoenix, Arizona

(Use the "Apply for this Job" box below)./careers

Salary: $21.7068 with step increases after training & years of service

Requisition Closing Date:
Open Until Filled;
Applications Reviewed Daily

At the Arizona Department of Child Safety ("DCS"), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families.

As a Case Manager / Child Safety Specialist , you’ll :

• Work full-time, 40 hours a week on-site / in field; alternative work hours may be required
• Respond to allegations of child abuse or neglect
• Conduct interviews and assess child safety
• Work with families in their homes and in the community
• Coordinate services and develop case plans
• Attend court hearings and prepare professional reports
• Transport children and support placement needs
• Manage cases throughout your assigned region
• Collaborate with courts, providers, and partner agencies

• Analyze information quickly and accurately, apply logic to complex situations and make independent, sound decisions in high pressure moments
• Communicate with clarity and compassion, conduct effective interviews, gather accurate information, and remain professional during challenging situations
• Stay organized and maintain accuracy and quality in a high-volume environment
• Remain calm in stressful situations; understand diverse family systems and cultural backgrounds; and show empathy while maintaining professional boundaries
• Provide strong attention to detail

• Bachelor’s or master’s degree earned from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); OR 4 years as an Arizona Department of Child Safety Case Aide
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Successfully complete the 22 weeks of in person classroom and field training program

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply :
Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

• Counseling, conflict resolution, and intervention techniques.
• Child development, family systems, and trauma-informed practice
• Confidentiality and ethical decision-making
• Behavioral indicators of abuse / neglect, separation, and loss

Case Managers / Child Safety Specialists are eligible for incremental pay increases as they grow in their roles as follows :

• Upon successful completion of the Arizona Department of Child Safety 22-week training program : $22.59 / hour
• After one year of Arizona Department of Child Safety Specialist service : $24.11
• After two years of Arizona Department of Child Safety Specialist service : $25.96
• After three years of Arizona Department of Child Safety Specialist service : $27.66

Pay Rate Determination :
Placement within the DCS Specialist step pay plan may include credit for qualifying years of service as an OCWI Investigator Senior, in addition to prior…