CASE MANAGER

CASE MANAGER

Job No: 537723

Work Type: Full-time

Location: GILBERT, MESA, PHOENIX, TEMPE

Categories: Social Work/Human Services

The Arizona Department of Child's Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.

Case Manager/Child Safety Specialist

Gilbert, Mesa, Tempe, and Phoenix, Arizona

(Use the "Apply for this Job" box below)./careers

Salary: $21.70/k8 with step increases after training & years of service

Requisition Closing Date: Open Until Filled;
Applications Reviewed Daily

At the Arizona Department of Child Safety ("DCS"), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well‑being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

Working for DCS is more than a just a job - it's a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You'll be part of a team that's passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona's children and families.

• Work full-time, 40 hours a week on‑site/in field; alternative work hours may be required
• Respond to allegations of child abuse or neglect
• Conduct interviews and assess child safety
• Work with families in their homes and in the community
• Coordinate services and develop case plans
• Attend court hearings and prepare professional reports
• Transport children and support placement needs
• Manage cases throughout your assigned region
• Collaborate with courts, providers, and partner agencies

• Analyze information quickly and accurately, apply logic to complex situations and make independent, sound decisions in high pressure moments
• Communicate with clarity and compassion, conduct effective interviews, gather accurate information, and remain professional during challenging situations
• Stay organized and maintain accuracy and quality in a high‑volume environment
• Remain calm in stressful situations; understand diverse family systems and cultural backgrounds; and show empathy while maintaining professional boundaries
• Provide strong attention to detail

• Bachelor's or master's degree earned from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); OR 4 years as an Arizona Department of Child Safety Case Aide
• Valid driver's license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Successfully complete the 22 weeks of in person classroom and field training program

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply:
Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

• Counseling, conflict resolution, and intervention techniques.
• Child development, family systems, and trauma‑informed practice
• Confidentiality and ethical decision‑making
• Behavioral indicators of abuse/neglect, separation, and loss

Case Managers/Child Safety Specialists are eligible for incremental pay increases as they grow in their roles as follows:

• Upon successful completion of the Arizona Department of Child Safety 22‑week training program: $22.59/hour
• After one year of Arizona…