Senior ServiceNow Developer

## Senior Service Now Developer Apply:
Hybrid:
Campus:
Tempe:
Full time:
Posted Today:
End Date:
October 28, 2026 (13 days left to apply):
JR128372
** Job Profile:
** Applications Developer 3
** Job Family:
** IT Applications
** Time Type:
** Full time
** Apply before 11:59 PM Arizona time the day before the posted End Date.
***
* Minimum Qualifications:

** Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
*
* Job Description:

** Performs a variety of activities necessary to design, develop, configure, test, deploy, and enhance Service Now applications, workflows, integrations, catalog items, and automations. Translates business and technical requirements into secure, scalable, and maintainable Service Now solutions using platform development tools, scripting, APIs, and integration technologies. Supports Enterprise Technology initiatives through custom application development, workflow automation, complex enhancements, system integrations, platform modernization, and continuous improvement across Service Now modules and business processes.  

As with all members of the Enterprise Technology team, this role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering. With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing our culture.

** Salary:**  $78,000.00 - $; depending on experience  
** Essential Duties:
*** Designs, configures, develops, tests, deploys, and maintains Service Now workflows, catalog items, Flow Designer automations, custom applications, forms, scripts, and platform enhancements.
* Develops and supports integrations with other enterprise applications and external systems using REST/SOAP APIs, Integration Hub, OAuth and other authentication methods, import sets, transform maps, and approved integration patterns.
* Develops and maintains server-side and client-side Service Now functionality, including Business Rules, Script Includes, Client Scripts, UI Policies, Data Policies, Access Control Lists (ACLs), UI Actions, notifications, scheduled jobs, and other Service Now development capabilities.
* Designs, develops, and enhances Service Catalog solutions, including complex catalog items, record producers, dynamic variables, approval processes, fulfillment workflows, and integrations while implementing reusable automation components and development best practices.
* Develops and enhances solutions across Service Now modules, including IT Service Management, IT Operations Management, Discovery, CMDB, IT Asset Management, Vendor Risk Management, Security Incident Management, Human Resources Service Delivery, Governance, Risk, and Compliance, Strategic Portfolio Management, and other supported platform capabilities.
* Investigates, troubleshoots, and resolves complex application defects, scripting errors, integration failures, workflow issues, and performance problems. As part of major incident management and problem management processes, performs root cause analysis and implements sustainable technical solutions to prevent recurring issues.
* Participates in the complete software development lifecycle using Agile/Scrum methodologies, including sprint planning, backlog refinement, daily stand-ups, technical design, development, unit testing, integration testing, code reviews, deployment planning, release management, and post-implementation validation.
* Develops automated tests using Service Now Automated Test Framework (ATF), where appropriate.
* Works with the Service Now Senior Developer/Architect to apply platform standards, architecture decisions, secure coding practices, upgrade-safe development methods, and technical documentation expectations.
* Supports platform upgrades and application updates by analyzing skip reports and customization impacts, remediating affected scripts and integrations, performing regression testing, and resolving upgrade-related development issues.
* Supports data governance, reconciliation, normalization, and quality requirements in collaboration with administrators, data owners, and process owners.
* Develops and supports approved AI-related Service Now capabilities, including AI Search, Now Assist, agentic AI workflows, and other approved AI-enabled solutions, while following established…