Software Engineer II

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.

Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today…  The Software Engineer II will design, develop, support, and enhance business-critical applications and platforms.

The incumbent will be responsible for delivering scalable, secure, and maintainable solutions using modern full-stack technologies, with a primary focus on Node.js and Angular. The Software Engineer II will collaborate with stakeholders across multiple organizational levels, including country, regional, and occasionally global teams, to ensure applications effectively support business operations and strategic objectives.  The Software Engineer II will also play a key role in managing escalations, troubleshooting complex issues, and driving continuous improvement initiatives.

Key Accountabilities:

Software Development & Solution Delivery Design, develop, test, deploy, and maintain enterprise web applications using Node.js, Angular, and related technologies. Lead technical design discussions and provide architectural guidance for new solutions and enhancements. Develop scalable APIs, integrations, and backend services supporting business-critical processes. Ensure application security, performance, reliability, and maintainability through adherence to established development standards and best practices. Participate in application modernization initiatives and technology roadmap planning.

Evaluate and recommend tools, frameworks, and technologies to support evolving business needs. Application Support & Incident Management Provide advanced technical support for production applications and services. Lead resolution of complex incidents, defects, and performance issues. Manage technical escalations and coordinate resolution activities across internal teams and external vendors. Conduct root cause analysis and implement preventive measures to reduce recurring issues.

Support system upgrades, deployment activities, and release management processes. Stakeholder Engagement & Collaboration Partner with business stakeholders, project teams, and IT leadership to understand requirements and translate them into effective technical solutions. Collaborate across country, regional, and global teams to support integrated platforms and enterprise initiatives. Communicate technical concepts and recommendations effectively to both technical and non-technical audiences. Participate in project planning, prioritization, effort estimation, and solution reviews.

Skills/

Qualifications:

Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field; or equivalent combination of education, technical training, and professional experience 5+ years of professional software development, software engineering, application architecture, incident management, and solution delivery   Demonstrated experience designing, developing, and supporting enterprise software applications Strong experience developing modern web applications using Node.js, Angular, JavaScript, and Type Script Experience designing and implementing APIs, integrations, and scalable…