Food Pantry Assistant

Purpose:

The Food Pantry Assistant supports TCAA's food access and agency operations by safely picking up, transporting, receiving, organizing, and distributing donated food, materials, and supplies. The position operates multiple agency vehicles, assists with Food Pantry operations, maintains food and transportation records, supports volunteers, and provides excellent customer service to clients, donors, community partners, and program participants.

Supervision Received and Exercised:

Receives supervision from the Food Systems Program Manager

Essential Functions:

Food Pantry Operations 50% Receive, inspect, organize, stock, and rotate donated food and supplies. Maintain accurate records of food received, distributed, and stored. Package and prepare food for distribution to customers. Assist with food distribution and emergency food services. Follow applicable food safety, sanitation, storage, and handling standards. Maintain Pantry, warehouse, storage, loading, and distribution areas in a clean and safe condition.

Track receipt of supplies and perform routine data entry. Assist with inventory organization and monitoring. Deliver food to customers or program participants when required.

Grocery Rescue 50%
Safely operate agency vehicles, including refrigerated vehicles, vans, trucks, and box trucks, as assigned.

Pick up donated food and supplies from grocery stores, community partners, donors, and other locations and transport items to TCAA facilities.

Transport food, materials, equipment, and supplies between agency and program locations.

Load and unload food, materials, supplies, and equipment using appropriate safety procedures.

Operate pallet jacks and other material-handling equipment as needed.

When assigned and properly trained, haul and secure agency trailers and transport them between program locations.

Complete scheduled routes and pickups in a safe, timely, and professional manner.

Track mileage, routes, pickups, deliveries, and other required transportation information.

Conduct routine vehicle inspections and end-of-day vehicle checks.

Maintain the cleanliness of agency vehicles and promptly report maintenance needs, damage, traffic violations, or safety concerns.

Transport agency vehicles or equipment for scheduled maintenance and repairs when necessary.

Client, Donor & Volunteer Support Provide welcoming, respectful, and responsive customer service to clients, donors, community partners, and program participants.

Demonstrate compassion and respect when working with individuals experiencing economic hardship.

Assist with front desk or client service functions when operationally necessary.

Work alongside volunteers and volunteer groups and provide direction related to Pantry and food-handling activities as appropriate.

Represent TCAA professionally while conducting pickups and interacting with external partners.

Status/

Hours:

Full time – 35 hours (mornings and/or late afternoon shifts) subject to change based on operational needs.

Compensation:$17.50 - $19.00 per hour based on experience

Benefits:
At TCAA, we believe that our employees are our greatest asset. To show our commitment to their well-being and professional growth, we offer a comprehensive benefits package designed to support and enhance work-life balance. Our key benefits and perks for most positions include, but aren't limited to:14 paid holidays annually

Accrued vacation and sick time that increases with tenure

Employee Assistance Program Simple IRA with company match up to 3%
Annual merit-based Increases after 9 months of employment

Flexible work schedules

Paid time off to volunteer

Mileage Reimbursement Reimbursement of background clearance costs for entry-level positionsTCAA is committed to fostering, cultivating, and preserving a…