Community Services Officer

This position is open until filled. The first review of applications will begin after 100 applications are received.

Under general supervision, the Community Services Officer performs a variety of non-sworn duties, including providing information and assistance to the public regarding City regulations and law enforcement‑related matters. This position assists in monitoring activities at City facilities and programs, aids in enforcing provisions of the Municipal Code, provides traffic and crowd control at events and incidents, assists law enforcement staff with non‑emergency tasks and reports, and performs other related duties as assigned.

Candidates will be required to successfully complete City‑administered pre‑employment requirements, including Live Scan fingerprinting, a medical examination, and a Los Angeles County Sheriff’s background screening, as part of the selection process. Candidates who do not pass any portion of these requirements will be disqualified and removed from further consideration in the selection process.

• Supports sworn and City staff both office and field settings by performing technical, non‑sworn law enforcement and customer service duties to address citizen concerns.
• Responds to non‑emergency calls for service from the Temple Sheriff’s Station and process requests for criminal incident and traffic reports, collects evidence, interview witnesses, and testify in court as needed.
• Provides excellent customer service by interpreting and explaining City ordinances, policies, and procedures to the public.
• Conducts parking enforcement, patrol City streets and enforce laws and regulations applicable to non‑moving vehicles including overnight and street sweeping enforcement, assist in identifying and removing abandonedvehicles in accordance with the California Vehicle Code.
• Assists with traffic and crowd control at accidents, street closures, City events, other incidents such as malfunctioning signal lights, and direct traffic as needed.
• Responds to public inquiries, provides information on City programs and services, and directs individuals to appropriate facilities and events.
• Assists at community events and delivers presentations when required.
• Follows all City and departmental policies and performs other duties as assigned.

• Principles of community‑oriented policing, and vehicle and parking codes and practices.
• Public relations and customer service practices and complaint resolution techniques.
• General law enforcement functions, methods and procedures; report writing techniques; safe driving practices; office and field protocols; and proper use and care of phones, computers, and specialized equipment.
• Use of office equipment, computers and law enforcement relevant software applications.

• Interpret and explain policies and procedures appropriately to enforce laws and municipal codes.
• Perform a variety of non‑sworn law enforcement duties, including parking enforcement, crowd control, routine patrolling and incident documentation.
• Comprehend and effectively execute verbal and written directives.
• Prepare concise and accurate written and oral reports.
• Establish and maintain cooperative relationships with those contacted in the course of work.
• Maintain situational awareness of safe practices.
• Maintain required confidentiality of documents and records.
• Safely operate a motor vehicle.

• High School graduation or GED equivalent and one year of work experience involving frequent public interaction.
• College coursework and/or applicable training in criminal justice, paralegal studies, business administration, public administration, or a related field is desirable.
• Possession of an 832 P.C.…