More jobs:
Customer Service Representative
Job in
Temple, Bell County, Texas, 76508, USA
Listed on 2026-01-01
Listing for:
ProKatchers LLC
Seasonal/Temporary
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Direct message the job poster from Pro Katchers LLC
Job Title:Customer Service Representative
Location:Temple, TX 76502
Duration:03+ months contract
Responsibilities:- Under general supervision, communicates to Members policies, procedures, and services to ensure complete knowledge of the Plan.
- Must adhere to call handling goals of 80% of calls answered within 30 seconds.
- Helps and adheres to call abandonment rate of less than five percent (5%) with average hold time not to exceed 2 minutes based on regulatory requirements.
- Within 60 days of employment on the floor, must meet monthly quality goal of ninety-two percent (92%) or greater based on two percent (2%) of calls monitored.
- Must successfully complete Customer Service training and successfully pass proficiency exam to maintain CSA position.
- Must successfully complete spelling, grammar, and basic computer skill testing during job interview.
Mid-Senior level
Employment Type:Contract
Job Function:Customer Service
Referrals increase your chances of interviewing at Pro Katchers LLC by 2x
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×