CSC Customer Service Specialist

for one of our direct clients in the US. Below are the specs for the role:

Customer Service Specialist 1
Work Location: Temple, TX 76508 (100% Onsite)
Duration of Assignment: 6+ Months
Pay Rate Range: $18.00/hr on W2

Call Volume:
Day Shift (8 AM–5 PM): 175–300 calls per day
Second

Shift: 150–200 calls per day
Night

Shift: Over 100 calls on a busy night
Key Requirements:
Must be a quick thinker, able to handle unique or challenging situations on calls.
Should be able to think quickly and adapt during calls.
Types of Calls:
General calls (e.g., plumbing issues, ceiling issues, doctor appointments)
Auto dispatching via radio/calls (launch/alert calls)
Monitoring role for medical support and medical emergency calls
Other Details:
Must know how to route calls appropriately.
Dispatcher experience is a plus, but not mandatory.
During the interview, candidates will be assessed on their ability to multitask effectively.

Click “APPLY” to send your resume for this role or you can send an email to me at . You can also reach me directly on .

Artech has been an employer of choice for 30 years, proudly serving over 80 Fortune 500 companies. We have dedicated professionals that will help you with your next career move. Our recruiters will listen carefully to your career goals and then match your skills and aspirations to various open roles. There is nothing we are more passionate about than finding candidates a rewarding job that makes them happy.

Artech is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.