Customer Service & Administrative Support

Service Cashier

Johnson Brothers is seeking a full-time Service Cashier to staff our Service Center. This candidate should possess an enthusiastic and energetic customer service attitude. Duties include handling inbound phone calls, scheduling service appointments, and assisting in cashiering and the loaner check-in and check-out process.

What We Offer:

• Family owned and operated since 1982
• Average employee tenure is 10+ years
• Voted #1 in Customer Satisfaction
• 12 time Ford President's Award Winner
• 401K offered with dealer match
• Life Insurance Policy
• Long Term Disability
• Health Insurance
  - Employee Coverage Fully Paid by Employer!
• Employee Savings Assistance
• Quarterly Employee Appreciation Lunch paid for by dealership
• Saturday Lunch paid for by dealership
• Core Values
  - Urgency, Growth, Respect, Attention to Detail, Integrity, Teamwork

Qualifications:

• Minimum two years Customer Service experience
• Professional and courteous telephone manner
• A desire to provide customers with the highest level of customer service ensuring complete customer satisfaction
• Professional personal appearance
• Ability to work flexible hours and Saturdays
• Basic computer skills including Excel and Word

Responsibilities

• Engage with clients in a professional and efficient manner
• Assist Cashier and Loaner Clerk with their duties during their absence, or during peak business hours
• Assist clients in setting service appointments
• Perform administrative duties such as reconciling the daily deposit, generating reports, scanning, contacting vendors and emailing clients