LTCR Provider Investigations Inspector

Overview

Join to apply for the LTCR Provider Investigations Inspector role at Texas Health and Human Services
. This position is located in Temple, TX, US 76502. HHSC offers a comprehensive benefits package and a supportive environment.

Functional

Title:

LTCR Provider Investigations Inspector

Job Title:

Inspector V
Agency:
Health & Human Services Comm
Department:
Reg Svc/Survey Operations
Posting Number: 7415
Closing Date: 01/20/2026
Posting Audience:
Internal and External
Occupational Category:
Protective Services
Salary Group: TEXAS-B-20
Salary Range: $5,035.99 - $6,779.24
Pay Frequency:
Monthly

Shift: Day
Telework:
Not Eligible for Telework
Travel:
Up to 80%

Facility

Location:

TEMPLE
Job Location Address: 4501 S GENERAL BRUCE DR
Other Locations: MOS Codes listed in posting
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt

Offer details include: 80% travel statewide, occasional overnight and weekend travel, and a compressed workweek option (four 10-hour days). All applicants must pass a fingerprint criminal background check. If offered, disclosure of potential conflicts of interest, secondary employment, and related relationships is required.

• Conducts interviews concerning allegations of abuse, neglect, or exploitation.
• Collects evidence pertinent to the investigation.
• Uses critical thinking and sound judgment to analyze evidence related to the allegation.
• Writes reports summarizing the facts obtained during investigations to determine if abuse, neglect, or exploitation occurred.
• Communicates professionally via all communication mediums.
• Promotes and demonstrates respect for cultural diversity.
• Adheres to HHSC Standards of Conduct and participates in case conferences and meetings regarding case progress and disposition.
• Participates in continuous training and attends work regularly in accordance with agency leave policy.
• May work outside traditional hours (evenings, weekends, holidays) as required for case-related functions or on-call duties.
• Travels using a personal vehicle or rental car per state travel policy; travel reimbursement provided.
• Performs other duties as assigned to maintain unit operations.

• Knowledge of Provider Investigations agency policies, procedures, and standards.
• Knowledge of Texas laws relating to Provider Investigations and protective services.
• Knowledge of the population served (adults and children with mental illness, developmental or physical disabilities).
• Knowledge of crisis intervention techniques and cultural awareness.
• Skill in establishing and maintaining effective working relationships.
• Skill in effective verbal and written communication.
• Ability to work in potentially emotion-filled environments.
• Ability to operate computers, tablets, laptops, smartphones, and software including Microsoft Office.
• Ability to operate standard office equipment and conduct interviews in various locations (private residences, group homes, facilities).
• Ability to work in environments with potentially dangerous individuals.

• Valid driver’s license.

• Initial Screening Criteria:
  Experience interacting with or communicating with members of the public (in person or by phone).
• Education:
  
  At minimum, 60 hours of college credits from an accredited college or university; four-year degree preferred.
• Experience Conducting Investigations:
  Preferred.
• Experience with individuals with mental illness or disabilities is preferred.

• Flexibility in work hours; 80% travel including statewide travel, overnight and weekend travel. On-call duties may be required. Must have reliable transportation.
• Note:
  
  This position may offer a compressed workweek (four 10-hour days).
• All applicants must pass a fingerprint background check.
• If offered, you must disclose potential conflicts of interest, secondary employment, and related relationships with regulated providers.
• HHS agencies use E-Verify. Bring I-9 documentation on your first day.
• Telework eligibility exists; subject to agency policies and supervisor needs.
• Nearest Major Market:
  Killeen;
  Nearest Secondary Market:
  Temple.

Active Duty, Military, Reservists, Guardsmen, and Veterans are encouraged to apply if qualified. ADA accommodations are provided during the hiring process. Pre-employment checks may be required depending on program area. This posting includes standard notices about E-Verify and related requirements.