Certified Family Partner

Minimum Starting Hourly Rate: $15.50

Maximum Starting Hourly Rate
- Dependent on Qualifications Benefits Health Dental Vision Life  Insurance Generous Paid Time Off - 7.69 hrs. per pay period
10 Observed Company Paid Holidays8 Hours Annual Volunteer Time Off Retirement Plan w/ 6% Employer Contribution Employee Assistance Program Resources:

Texas Certification Board
- Certified Family Partner (CFP) - Website where you can check requirements and apply for CFP certification

Centralized Training Infrastructure
- Website where you can locate and register for CFP training - if training is not currently open, check back frequentlyGENERAL DESCRIPTION The Certified Family Partner plays a critical role in helping families find hope, navigate complex systems, and become active partners in their child’s recovery and success.

The Certified Family Partner (CFP) is an individual with direct lived experience as a parent or primary caregiver of a child or youth with mental, emotional, or behavioral health challenges. This position provides non-clinical peer support services to families involved in the public behavioral health system in accordance with Texas Health and Human Services Commission (HHSC), Uniform Managed Care Manual (UMCM), and Medicaid guidelines.

Under supervision, the CFP promotes recovery, resilience, and family driven care by using their lived experience to support, educate, and empower caregivers, including building skills to effectively navigate systems of care. The CFP works collaboratively with multidisciplinary teams, including Wraparound and First Episode Psychosis (FEP) programs, to ensure the family voice is integrated into service planning and delivery.

Services are community based and may be provided in homes, schools, clinics, or other community settings. The CFP serves as a liaison between families and providers, assisting families in navigating and accessing multiple child-serving systems.

All services provided by the CFP are non-clinical and do not include diagnosis, assessment, or therapy. Certified Family Partners do not provide clinical counseling, clinical treatment planning, crisis assessment, case management, or other services requiring professional licensure.

ESSENTIAL DUTIES AND RESPONSIBILITIES Provide Certified Family Partner services to parents, legal authorized representatives (LARs), and primary caregivers of youth receiving behavioral health services.

Deliver peer support services in both individual and group settings in accordance with HHSC, UMCM, and program guidelines.

Utilize lived experience to provide education, advocacy, mentorship, emotional support, and skill-building to families.

Demonstrate effective time management and accountability by prioritizing service delivery in community-based settings, consistent with established productivity, quality, and documentation standards.

Deliver services that are individualized, culturally responsive, and family driven based on the needs and preferences of the family.

Assist families in navigating and accessing child-serving systems, including mental health, education (ISDs), juvenile justice, child protective services (CPS), Social Security Administration, and community resources.

Promote family engagement and empowerment, ensuring family voice and choice are central to service planning.

Participate in regularly scheduled supervision and consultation meetings in accordance with HHSC and agency requirements.

Utilize the Center’s electronic health record and other approved systems to document services and maintain records.

Follow Center safety protocols related to home visits, community based services, and field work.

Participate in Wraparound and treatment team meetings, advocating for family driven care and supporting…