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Director of Donor

Job in Tenafly, Bergen County, New Jersey, 07670, USA
Listing for: Direct Marketing Fundraisers Association (DMFA)
Full Time position
Listed on 2026-10-15
Job specializations:
  • Non-Profit & Social Impact
    Fundraising / Charity, PR / Communications
Salary/Wage Range or Industry Benchmark: 125000 - 160000 USD Yearly USD 125000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Director of Donor Experience

9/28/2026

At Guiding Eyes for the Blind, we are passionate about connecting exceptional dogs with individuals seeking greater independence. We are dedicated to creating and supporting life-changing partnerships between people and dogs.

At our facilities, we breed, raise, and train exceptional guide dogs - and match them with individuals ready to embrace a life of greater freedom, confidence, and possibility. Together, they embark on incredible life adventures. Are you ready to play a role in that journey? Join us and help be a part of transforming lives.

Our incredible dogs make our mission possible - and working with them will inspire you! We put our clients first, striving to exceed their expectations by providing exceptional dogs trained to meet their unique needs and empower them to live the lives they choose.

We believe philanthropy is about more than fundraising. It's about building meaningful relationships with people who share our commitment to creating life-changing guide dog partnerships. Every gift represents a person's belief in our mission, and every donor interaction is an opportunity to deepen that connection, demonstrate the impact of their generosity, and inspire lifelong support that helps transform lives.

The Role Annual Giving & Donor Engagement
  • Develop and implement annual giving strategies that support the Vice President of Philanthropy's strategic priorities.
  • Design and continuously improve the donor journey across all annual giving channels.
  • Use donor insights and analytics to improve retention, recurring giving, and donor lifetime value.
  • Develop qualification strategies that prepare donors for mid-level and major giving.
Integrated Fundraising
  • Lead direct mail, digital fundraising, email, online giving, and integrated annual campaigns.
  • Manage campaign planning, segmentation, testing, vendors, and performance evaluation.
  • Ensure fundraising channels work together to provide one seamless donor experience.
Stakeholder Engagement & Representation
  • Serve as an ambassador for Guiding Eyes during donor visits, organizational events, community engagements, and other stakeholder interactions.
  • Communicate the mission, impact, and philanthropic priorities of Guiding Eyes to donors, volunteers, corporate partners, and other constituents.
  • Partner with the Development and Marketing & Communications teams to support fundraising, awareness, stewardship, and engagement initiatives.
  • Provide oversight to corporate engagement activities and cultivation efforts.
  • Work in partnership with the Vice President of Philanthropy and Development Team to plan and execute various special events, including the annual Golf Classic.
Leadership & Collaboration
  • Supervise assigned annual giving staff, including direct response and digital fundraising functions.
  • Coach and develop team members while fostering collaboration and accountability.
  • Partner with Marketing & Communications, Programs, and Philanthropy colleagues to deliver consistent donor experiences.
  • Manage budgets and program performance while recommending continuous improvements.
Additional Responsibilities
  • Lead or support special projects and organizational initiatives.
  • Perform other duties as assigned in support of the mission and goals of Guiding Eyes.
What Success Looks Like
  • Meet or exceed annual fundraising revenue targets.
  • Increase donor retention, recurring giving, and overall donor engagement.
  • Grow donor lifetime value and strengthen the pipeline for future mid-level and major donors.
  • Execute successful integrated fundraising campaigns across direct mail, digital, and other giving channels.
  • Strengthen corporate engagement and special event fundraising efforts.
  • Improve fundraising return on investment through effective resource allocation and ongoing optimization of programs and vendor investments.
  • Identify and implement operational efficiencies that strengthen departmental effectiveness while maintaining or enhancing the donor experience.
  • Foster a collaborative, high-performing team culture and exceptional donor experience.
Required Qualifications Qualifications You Will Need
  • Bachelor's degree in a related field (Business Administration, Nonprofit Management, Marketing, Communications, or similar), or equivalent experience.
  • Five (5) to seven (7) years of progressively responsible fundraising experience, including leadership of annual giving, donor engagement, and integrated fundraising in a nonprofit setting.
  • Demonstrated success leading direct response, digital fundraising, and donor stewardship…
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