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Guest Experience Specialist - Complaints & Resolution
Job in
Tenby, Pembrokeshire, SA70, Wales, UK
Listed on 2026-07-25
Listing for:
Haven
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Haven is seeking a dedicated Complaints Handler in Tenby to ensure guests and owners have a stress-free, memorable stay. You will serve as the first contact, addressing concerns with warmth and care, and collaborate with the Guest Experience Team to deliver exceptional service.
The role emphasizes patient, professional communication, active listening, and the ability to resolve issues efficiently while upholding Haven’s standards.
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