Tesco Colleague Express

Overview

A passion for delivering great service, greeting customers with a smile, and serving them with pride is essential.

• Build rapport with customers so they leave the store having experienced a great shopping trip.
• Take the initiative and make decisions that are right for our customers.
• Work well within a team, communicate openly, and build relationships to create a team spirit.
• Be a brand ambassador – be on time, well presented, and ready to represent the store.
• Assist shoppers, learn new things, and work across service, picking and replenishment areas.
• Apply training to work safely, effectively and deliver brilliant customer service.
• Make decisions that meet customer needs and support store routines at the right time.
• Participate in seasonal, community and charity events, creating a great inclusive atmosphere.
• Understand store performance, contribute to service and sales, reduce waste and shrinkage, and help deliver profit.
• Handle products with care to maintain quality and ensure they reach customers in the best condition.
• Accept deliveries into the store when required.

• Must be over 18 to apply.
• Passionate and knowledgeable about the products and services of the store.
• Ability to work across the store and handle varied tasks.
• Able to make customer‑centric decisions and maintain safety and effectiveness.

• Annual salary: £39,274 per year (estimated).
• Hourly rate starts from £13.28 an hour, increasing to £14.55 for stores within the M25.
• Additional payments may apply depending on location.
• Minimum guaranteed hours: 16 per week; flexible options down to 12 hours per week are available.
• Availability:
  Sun 16:30 – 23:30, Mon 17:00 – 23:30, Tue 16:30 – 23:30, Fri 17:00 – 23:30, Sat 17:00 – 23:30.