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Collections & Recoveries Lead - Customer Outcomes

Job in Great Oakley, Tendring, Essex County, CO16, England, UK
Listing for: Volkswagen Group
Full Time position
Listed on 2026-10-19
Job specializations:
  • Finance & Banking
    Financial Manager, Banking & Finance
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below

VWFS UK is seeking a Collections Team Manager to lead a team responsible for the fact-finding, negotiation and resolution of customer accounts in arrears, ensuring fair outcomes while protecting relationships.

You will coach Advisors, ensure FCA compliance, manage performance and drive improvements across telephony and administration, collaborating with stakeholders including solicitors and recovery partners.

Step into the Collections & Recoveries Lead
- Customer Outcomes role at Volkswagen Group in Great Oakley, England, United Kingdom and grow with us.

Consider building your career as a Collections & Recoveries Lead
- Customer Outcomes at Volkswagen Group.

The Collections & Recoveries Lead
- Customer Outcomes position in the Finance, Management & Operations field is open for applications.

We have an opening for a Collections & Recoveries Lead
- Customer Outcomes in Great Oakley, England, United Kingdom within Finance, Management & Operations.

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