Part time Assistant Shop Manager - Manningtree

We are looking for two part time Assistant Shop Managers for our new shop that will be opening in Manningtree. This will be a retail shop, donation centre and cafe. We have two positions available: 15 hours per week (2 days); 22.5 hours per week (3 days). Both roles will work on a rota basis which will include weekends.

• Support the Retail, Cafe and Donation Centre Shop Manager or Duty Manager with day-to-day shop operations and agreed income, Gift Aid and performance objectives
• Create an excellent customer and donor experience through service, shop presentation, stock availability and local relevance.
• Support the recruitment, induction, training, supervision and development of a capable and inclusive volunteer team.
• Ensure the efficient receipt, sorting, safe storage, control and movement of donated stock, working closely with the Donation Centre and other shops.
• Ensure the shop follows all current approved policies, procedures, SOPs, product-safety controls and mandatory training requirements.
• Promote the shop through suitable local content and community activity within brand, social media, consent and approval requirements.
• Take operational responsibility for the shop when the Retail, Cafe and Donation Centre Shop Manager or Duty Manager are absent or when delegated, protecting people, stock, assets, funds, information and reputation.

£9,941.04 / £14,911.55

15 / 22.5

Manningtree

• Customer Focus – builds positive relationships with customers, donors and volunteers, ensuring everyone feels welcomed, valued and appreciated.
• Leadership and Team Development – leads by example, encouraging and supporting others to give their best while creating a positive, inclusive team environment.
• Organised and Reliable – Take pride in maintaining high standards, managing priorities effectively and ensuring the shop operates efficiently and safely.
• Proactive and Resilient – approaches challenges with a positive attitude, uses initiative to find solutions and remains calm and adaptable in a fast-paced environment.

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