Data Operations Specialist - FAMFOR

• Location 109 N Germantown Rd,Chattanooga, TN, ,United States
• Job Category Family Services, Data & Operations, Nonprofit & Social Services
• Industry Data & Operations, Family Services, Community & Social Services
• Employee Type Regular Full Time Non-Exe
• Required Degree 2 Year Degree
• Manage Others No

If you like details, teamwork, and knowing your work helps families thrive, come join our Family Forward Team!

The Data & Operations Specialist is responsible for supporting Family Forward through effective data management, reporting, quality assurance, program operations, resource coordination, and process improvement
. The position ensures accuracy, integrity, timeliness, and appropriate use of program data while supporting operational systems that contribute to program effectiveness, accountability, compliance, and continuous improvement.

• The ability to model the organization’s Core Values of Accountability, Community Impact, Compassion, Trustworthiness, and Teamwork.
• The ability to interact with donors, clients, staff, partners, volunteers, and funders with respect, professionalism, honesty, and fairness.
• T he ability to maintain confidentiality and integrity in all donors, financial, and organizational matters.
• The ability to use organizational resources, funds, information, and time responsibly and wisely.
• The ability to embrace innovation, collaboration, and creative problem-solving while remaining accountable for decisions and actions.
• T he ability to represent the organization and its mission accurately, professionally, and ethically.

• Associate degree or higher in Business Administration, Data Management, Nonprofit Management, Human Services, Public Administration, or a related field preferred.
• At least two years of administrative experience, preferably in a nonprofit, human services, healthcare, government, or community-based organization.
• Strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
• Effective written and verbal communication skills, including professional email correspondence and business writing.
• Excellent attention to detail and commitment to data accuracy.
• Ability to maintain confidentiality and exercise appropriate judgment when handling sensitive information.
• Experience with transportation coordination, purchasing, inventory management, or event coordination.

• Collect, enter, organize, maintain, and validate program data from databases, spreadsheets, One Drive, and other sources.
• Pull and compile data for monthly, quarterly, annual, grant, program, and agency reports.
• Analyze data requirements for individual reports, presentations, projects, and program needs.
• Review data for completeness, accuracy, consistency, and compliance with established requirements.
• Run routine reports to identify missing, incomplete, or inconsistent information and follow up with Director and Deputy Director.
• Compile information from multiple reports and sources into clear, accurate, and user-friendly documents for staff, leadership, funders, partners, and other stakeholders.
• Assist with preparation of presentations, dashboards, summaries, and other data-related materials.
• Participate in regular data and database meetings.
• Assist with database updates, system improvements, policy revisions, and implementation of revised data collection processes.

• Conduct routine audits of client records, case notes, assessments, and other program documentation to ensure accuracy and compliance with program requirements, share results with the program Director and Deputy Director.
• Review documentation related to incentives and other program resources to…