Veteran and Military Student Success Specialist
Listed on 2026-11-02
-
Administrative/Clerical
Education Administration, Clerical
Title: Veteran and Military Student Success Specialist
Employee Classification: Clerical/Support
Department: Veteran and Military Student Success Center
Campus
Location:
Northeast State Community College
Salary: $23,784 - $27,027 ($16.94 - $19.25 per hour), dependent on education and experience; 27 hours per week
Job Summary:
Reporting to the Director of Veteran and Military Student Success Center (VaMSSC), the Veteran and Military Student Success Specialist is responsible for certifying benefit recipients to Veterans Affairs (VA) and providing support to military-affiliated students.
Job Duties:- Serve as a School Certifying Official & maintain related annual training requirements.
- Comply with the Tennessee State Approving Agency’s policies and guidelines to maintain the College’s eligibility for GI Bill® benefits.
- Comply with mandated procedures from the VA and the Department of Defense Memorandum of Understanding.
- Manage administrative duties for the VaMSSC, including but not limited to records management, answering calls, processing mail, maintaining website and social media pages, and assisting walk‑in clients.
- Initiate admissions and/or education benefit applications and any other related forms.
- Processadministrative records and enterveterans’information into appropriate computer systems; certify eligible students each semester and make changes weekly as needed.
- Promote the VaMSSC and related services on campus and within the community, including travel to local guard/reserve units.
Associate degree or higher from an accredited institution
Preferred Qualifications:One (1) or more years of experience in higher education or Veterans services
Experience working with VA educational benefits or military-affiliated student services.
Knowledge, Skills, and Abilities:Technology
Skills:
MS Office skills, Word, Excel, Outlook; videoconferencing software; digital records management systems; general operating systems and data information systems
Ability to work independently
Ability to establish and maintain effective and cordial working relationships
Knowledge of records management concepts and best practices
Attention to detail, accuracy, and follow-through
Additional Notes- Relocation assistance is not available for this position.
- NeSCC will not offer H1B visa sponsor ships for this position; applicants requiring sponsorship will not be considered.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).