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Sweet Gatlinburg Team Member
Job in
Gatlinburg, Sevier County, Tennessee, 37738, USA
Listed on 2026-01-02
Listing for:
Top Concepts
Full Time
position Listed on 2026-01-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Benefits:
- 401(k)
- Employee discounts
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
Job Summary
Sweet Gatlinburg is looking for highly-motivated and fun-loving individuals with the ability to engage with customers. The ideal candidate is a strong team player with the desire to learn and grow. As a Team Member, you will need excellent communication skills, the ability to provide superior customer service and a friendly and positive attitude.
Job Duties- Greet customers upon arrival
- Create a safe and fun atmosphere
- Provide a positive customer service experience to all customers
- Maintains daily business operations by following policies and procedures
- Provides pricing information by answering questions
- Processes transactions
- Maintains a working knowledge of products in order to answer customer questions
- Maintains a safe and clean working environment by complying with procedures, rules and regulations
- Contributes to team effort by accomplishing other duties as assigned
- Strong team player
- Excellent communication skills
- Friendly and positive attitude
- Excellent customer service skills
- Ability to hold a friendly conversation
- Decisive and able to make decisions in fast-paced environment
- Able and willing to work flexible schedules
- Previous tourism/entertainment experience a plus
- Year Round Employment
- Paid Time Off
- Group Life Insurance (Up to $10,000 of free coverage paid by the company)
- 2 affordable Health Insurance options
- Dental Insurance
- Vision Insurance
- Short-Term Disability
- Critical Illness
- Voluntary Life Insurance
- Term Life Insurance
- Accident Coverage
- Free Accidental Death Coverage for entire family
- Cancer Policy
- Retirement Plan (401(k) and Roth)
- Hospital Indemnity Insurance
- Free Mammograms
- Emergent Life Flight Membership
- Paid Parental Leave
- Bereavement Leave
- Major discounts for a ton of local attractions!
- Free entry into all Top Concepts Attractions
- Company Scholarship Program
- Pet Insurance
* Eligibility requirements apply.
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