Tolls Attendant - Dollywood Theme Park - Seasonal

Tolls Attendant - Dollywood Theme Park - Seasonal

Join to apply for the role at The Dollywood Company.

At Dollywood Parks & Resorts we create memories worth repeating. We seek a Tolls Attendant who embodies our mission of bringing families closer together while caring deeply about our brand.

• Greets guests and initiates friendly interaction, providing guest excellence and park information.
• Sales parking tickets and process online sales, handling cash and credit card transactions in accordance with accounting procedures.
• Provides directions for refunds, exchanges, and special needs, managing cash funds and ensuring all revenue is collected and balanced daily.
• Promotes Preferred and Valet Parking and facilitates traffic flow to maintain smooth operation.
• Completes daily written reports and turns in necessary paperwork to Cash Office.
• Operates vehicles and performs tasks in all weather conditions, maintaining a sense of urgency toward reducing guest wait time.
• Uses time productively for sweeping, clearing cobwebs, straightening cones, and other similar items.
• Assists with other parking areas as needed or requested by Management.
• Wears and maintains themed costume issued by Dollywood.
• Performs special projects and attends all required training classes and meetings.
• Complies with safety and security directives, reacting calmly and quickly in stressful or emergency situations.
• Maintains confidentiality at all times and follows all safety standards, reporting any violation of standards.

• Minimum age 14 years old.
• Ability to operate Ticket Sales System, scanners, phone equipment, and mobile payment processors.
• Completed a pre‑employment background check including drug screen.
• Self‑motivated with discipline, able to prioritize and complete assignments on time.
• Friendly, outgoing, polite, courteous, honest, dependable, mature, positive attitude and good judgment.
• Can smile, maintain eye contact, and make a friendly impression when greeting guests, vendors, and employees.
• Professional appearance with good personal hygiene, manual dexterity, and ability to work in a small, confined area.
• Ability to lift 50 lbs and operate a fire extinguisher.
• Willing to perform other work functions as assigned and maintain dependable work attendance.
• Dedicated to leading with love: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.

The Dollywood Company is an equal‑opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.