Amusement Team Member - Dollywood Theme Park - Seasonal

Amusement Team Member - Dollywood Theme Park - Full Time Seasonal

Join to apply for the Amusement Team Member role at The Dollywood Company
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At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties in the Great Smoky Mountains of East Tennessee. This role embodies the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand.

• Operates various carnival style games in an outdoor environment by interacting with guests, setting and cleaning props, and celebrating wins.
• Explains the rules and prizes for each game.
• Describes different sales packages to guests and demonstrates proficient selling skills.
• Records the number of games played and the number of prizes awarded.
• Interacts with guests through the use of microphones and various props.
• Manages the stock levels and merchandising of any assigned games throughout the workday.
• Assists in the maintenance and daily operation of any assigned location by ensuring cleanliness and display preparation functions are up to company standards.
• Demonstrates an ability to maintain dependable work attendance and flexibility with assigned work schedules.
• Actively participates in the success of the Games and Amusements team through teamwork, service, and respect for others.
• Assists the immediate leadership by communicating any needed product, equipment, supplies, and helping to reduce waste.
• Adheres to all Amusements safety guidelines and reports any safety issues to the immediate leadership.
• Protects the privacy, safety, and security of our guests and coworkers by completing PCI compliance and other required training.
• Must be willing to have fun and create a fun and friendly environment for others.

• Must be a minimum of 14 years of age.
• Minimum 6 months of sales experience preferred.
• Minimum 6 months of customer service experience preferred.
• Minimum one (1) year of experience working in a team environment, highly preferred.
• Basic computer skills.
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in their work.
• Must be self‑motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must be committed to continuous improvement.
• Must have a professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating and helping co‑workers.
• Must adapt to changes easily.
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.
• Must be able to utilize effective communication, problem‑solving, conflict management and interpersonal skills.
• Must reflect Dollywood’s core values through the lens of dignity and respect.
• Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
• Must have manual dexterity necessary to complete all job duties.
• Able to sit and/or stand for long/short periods.
• Able to comprehend instructions and retain information.
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Able to be productive in a fast‑paced environment.
• Able to be flexible to handle frequent changes in priorities.
• Able to operate/drive a company vehicle with a valid driver’s license.
• Able to add, subtract, multiply and divide with accuracy.
• Able to lift up to 50 lbs, with assistance.
• Able to communicate effectively with Guests and Hosts using approved communication methods.
• Able to tolerate temperatures of 0 to 140 degrees.
• Able to work outdoors.

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever‑changing world.