Host Transit Driver - Dollywood Theme Park - Seasonal

Host Transit Driver – Dollywood Theme Park – Seasonal

Host Transit Driver – Dollywood Theme Park – Seasonal with The Dollywood Company. Dollywood Parks & Resorts creates memories worth repeating across all properties in the Great Smoky Mountains of East Tennessee.

• Greets guests and initiates friendly interaction; provides excellent service, answers questions, and gives park information.
• Ensures Dollywood’s 100% Satisfaction Guarantee policy is implemented during all interactions.
• Performs the role of Host Transit Driver, which includes:
• Transports hosts via shuttle/van safely and efficiently.
• Observes surroundings and other conveyances for potential safety hazards.
• Observes host actions to prevent safety hazards.
• Cleans and organizes conveyance daily to maintain a professional appearance.
• Communicates calmly, clearly, and positively with hosts aboard.
• Communicates safety rules and scripted park information consistently with Dollywood values.
• Maintains urgency to reduce host wait times.
• Completes daily written reports and submits paperwork to Transit PIC.
• Operates vehicles/work in all weather conditions.
• Uses time productively for sweeping, clearing cobwebs, straightening cones, etc.
• Assists with other parking areas as needed/requested by management.
• Wears and maintains a themed costume issued by Dollywood.
• Performs special projects as directed by management.
• Attends all required training classes and meetings.
• Complies with safety and security directives to ensure host/guest safety.
• React calmly and quickly in stressful/emergency situations; physically assists guests as required.
• Observes guest actions to prevent safety hazards.
• Initiates friendly interaction with guests.
• Works varying hours and areas when needed.
• Maintains confidentiality at all times.
• Follows all safety standards and reports violations.

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Valid driver’s license with proof of auto liability insurance.
• May be required to provide a copy of personal driving record from home state.
• No more than three traffic violations in the last three years.
• No DUI conviction in the past 15 years.
• Pass post‑offer physical that complies with DOT requirements.
• Successfully complete background check including motor vehicle and pre‑employment drug screen.

• Project Dollywood’s image by being genuinely friendly, caring, and proud of work.
• Self‑motivated, disciplined, and able to prioritize tasks.
• Maintain strict confidentiality and judgment regarding privileged information.
• Willing to continually improve.
• Smile, maintain eye contact, and be aggressively friendly.
• Polite, courteous, honest, dependable, mature, positive attitude, good judgment for sound decisions.
• Promote and support a team environment by cooperating with co‑workers.
• Adapt to changes easily.
• Sensitive to guest needs and empowered to meet them within company guidelines.
• Remain attentive and alert; able to display and live out Lead with Love principles (patient, kind, trusting, unselfish, truthful, forgiving, dedicated).
• Perform manual dexterity required for job duties.
• Able to sit, stand or walk for extended periods.
• Work in a small, confined area; push or pull as required.
• Bend at waist and knees for long periods.
• Tolerate climate and temperature variations indoors and outdoors in all seasons.
• Maintain good personal hygiene and report in a clean costume.
• Comprehend instructions and retain information.
• Learn additional ticketing system functions.
• React quickly in emergency situations; operate fire extinguisher.
• Tolerate detergents and chemicals.
• Work outdoors and tolerate fast‑paced environment and stress from job responsibilities.
• Memorize cash handling procedures.
• Willing to perform other work functions as assigned.

Entry level

Full‑time

Design, Art/Creative, and Information Technology

Entertainment Providers

Applicant Information

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