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Senior Dispute Resolution Specialist — AFCA Expert

Job in Mascot, Knox County, Tennessee, 37806, USA
Listing for: Bank Australia Limited
Full Time position
Listed on 2026-10-19
Job specializations:
  • Finance & Banking
    Regulatory Compliance Specialist, Financial Compliance
Salary/Wage Range or Industry Benchmark: 76000 - 115000 USD Yearly USD 76000.00 115000.00 YEAR
Job Description & How to Apply Below
Location: Mascot

Bank Australia is recruiting a Senior Specialist, External Dispute Resolution to manage complex AFCA complaints and external reviews. You will lead investigations, assess evidence and craft balanced, customer-focused outcomes while advising on regulatory requirements.

You will act as a trusted advisor to leaders and frontline teams, strengthening complaint handling and risk management across the bank. Flexible options and strong staff support accompany this role.

We would love to welcome a new Senior Dispute Resolution Specialist — AFCA Expert to our team in Mascot, TN, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Dispute Resolution Specialist — AFCA Expert role in the description above.

We appreciate your interest in this position.

Position Requirements
10+ Years work experience
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