Medical Assistant

• Assists physician/provider in performing office examinations, phlebotomy and procedures.
• Performs in-office diagnostic testing (e.g., strep test, flu test, and UA).
• Immunization administration.
• Maintains cleanliness and sanitation of exam rooms and instruments
• Scheduling appointments
• Triage patient/parent phone calls.
• Prior authorizations and other duties as assigned
• Hours will vary based on the needs of the clinic within the hours of 7:00am - 7:00pm, and rotating Saturday mornings.

• Proven working experience as a medical assistant or medical secretary
• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software
• Degree in medical assistance

• Medical
• Dental
• Vision
• 401K retirement
• Long Term Disability
• Short Term Disability
• Cancer Insurance
• Accident Insurance
• Life Insurance
• Vacation/PTO Time Accrual

* Eligibility after 90 days of employment

• Background and drug screening required.
• Education and certification verification required prior to employment. Please be prepared to provide required information and/or documentation.
• Full Time position: 32 - 40 hours per week. Shift based dependent on Provider's schedule, rotating Saturday mornings availability required.
• Primary location is Smyrna location, with occasional shifts at Nolensville location as needed.

• Maintain high quality patient experience, welcome patients; ensure a safe patient environment, office and exam room cleanliness and appropriate supplies and equipment for patient care in adherence to infection control policy and procedures.
• Perform and document patient’s intake vitals to include but limited to height, weight, temperature, blood pressure, pulse and respiration rate; repeat and notify clinician of any abnormal findings
• Interview patient based on age appropriateness and/or specialty needs with accurate documentation and update medical records to include chief complaint, current medications with drug name, dosing, route, medication and food allergies with reaction and severity, vaccine, medical, surgical, family, social histories, any barriers to care and home status.
• Obtain necessary medical records, consultation notes, hospital inpatient and/or ED discharge records, diagnostic and laboratory results for clinician review and treatment follow-up as needed.
• Prepare patient for clinician examination, ensure clinician orders performed and accurately documented. Perform with clinician supervision and assist clinicians in necessary age appropriate vision, hearing screenings, electrocardiograms with repeat as needed, suture removal, ear lavages, urine cauterization, ear piercing, wound care, specialty procedures and emergency response with proper clinician supervision.
• Perform and document vaccine and medication reconciliation with patient and state registry; provide written vaccine information statements, education of patients/parents prior to vaccine and medication administration.
• Ensure and adhere to vaccine cold change management with proper handling, storage, preparation and administration to include reporting vaccine excursion.
• Perform proper patient identifiers, buddy process validation as per policies, and perform proper vaccine and medication administration to include intramuscular, intradermal, subcutaneous injections with post observation.
• Complete patient follow up and tasks assigned to meet patient needs to include but not limited to answering phones, handling correspondence, prescription refill request providing clinician with necessary information as needed, obtaining medication preauthorization, assisting with patient referrals, patient form completion to include DME, therapy, school clearance, sports and medication forms, arrange home, hospital care, procedures and follow up appointments, etc.
• Perform phlebotomy, lab sample collection and proper processing with documentation and report to clinician as outlined per policy.