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Front Office & Guest Services Leader

Job in Gatlinburg, Sevier County, Tennessee, 37738, USA
Listing for: Westgateresorts
Full Time position
Listed on 2026-10-20
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: Gatlinburg

Westgate Resorts in Gatlinburg seeks a Front Office Manager to oversee Front Desk, Guest Services, and PBX, ensuring seamless guest experiences from arrival to departure.

You will staff, train, budget, and drive service standards, resolve issues with empathy, and collaborate with Revenue and Reservations to optimize occupancy and rate strategy. This role requires 3-5 years in hospitality, an associate degree, proficiency with Microsoft Office, and a background check and drug test.

This is a strong opportunity to take on the Front Office & Guest Services Leader role at Westgateresorts.

The position is based in Gatlinburg, TN, United States.

This opportunity is part of our work in Management & Operations, Other.

The advertised compensation is 65.000 - 90.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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