L2 Business Process Manager; Management

Overview

We are looking for a Business Process Manager to lead and optimize the Opportunity Management process across all business units. This role partners with E2E Process Owners and the North America OPEX team to ensure alignment with global standards and drive continuous improvement.

• Process Design & Execution:
  • Own and improve the Opportunity Management process for all business units.
  • Deliver multi-year transition plans and efficiency improvements.
  • Ensure process documentation and training are maintained.
• Performance Monitoring:
  • Track KPIs and process performance (quality, scalability, adoption).
  • Identify bottlenecks and implement improvements.
  • Benchmark against industry trends.
• Change & Stakeholder Management:
  • Lead change initiatives and communicate effectively across teams.
  • Engage stakeholders at all levels, including executives.
  • Act as the primary contact for process-related inquiries.
• Project Management:
  • Plan and execute process improvement projects on time and within budget.
  • Coordinate with cross-functional teams and external partners.
• Global Alignment:
  • Ensure processes meet global standards and share best practices internationally.
• Customer Focus:
  • Gather feedback and implement changes to enhance customer satisfaction.

• Opportunity conversion rate
• Opportunity volume
• Data accuracy

• Strong skills in process design, change management, and project management
  .
• Ability to define and measure benefits (quantitative and qualitative).
• Comfortable working in a high-visibility role with senior leadership.

• Bachelor’s degree in Engineering, Operations Management, Finance, Accounting, or related / equivalent experience.
• 5-8 years of experience in process management, project management, finance, sales operations, accounting, or related / equivalent experience.
• Proven track record of driving continuous improvement outcomes.
• Proven experience in managing Sales, Execution or Operations processes or similar complex processes.
• Familiarity with BPMN 2.0 standards and Process Modeling Tools (i.e., Signavio, Visio, etc.).
• Familiarity with reporting tools such as Tableau, Excel, etc. and Project Management methodologies like Agile, Lean Six Sigma, etc.
• Strong change management skills with a track record of successfully leading change initiatives.
• Candidate must be able to work in a high-complexity organization and be adaptable to a fast pace.

We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We’re looking for people with a passion for success — on the job and beyond.

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Concerning agencies:
Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

You must submit an online application to be considered for any position with us. This position will be posted until filled.