Outreach Coordinator - Elephant Sanctuary

The Elephant Sanctuary

POSITION SUMMARY:

The Outreach Coordinator (OC) will be working alongside The Elephant Sanctuary’s Education team with the primary responsibility for coordination and implementation of The Sanctuary’s successful volunteer programs as well as coordinating and managing outreach events in the Middle TN community and beyond. Outreach Coordinator is tasked with managing, coordinating, and expanding existing programs (Ele Ambassadors and On-Site Volunteer Program), working with Development and Communications teams expanding our existing Group Volunteer program and developing and delivering additional outreach programs as well as collecting data evaluating the program for improvement.

In addition to volunteer program responsibilities, the OC will work in collaboration with the Education Team supporting day-to-day operation for The Elephant Discovery Center. Responsibilities include greeting and informing visitors, as well as planning and delivering Sanctuary education programming through a variety of outlets to the widest possible audience.

ROLES AND RESPONSIBILITIES:

• Oversee, develop, and guide the Ele Ambassador program, recruitment and continued training of outreach volunteers across the country.
• Oversee and coordinate on-site Sanctuary Volunteer Program e.g. coordinates volunteer dates and participates, reviews, develops, and distributes volunteer orientation packages prior to volunteer arrival, train staff as volunteer day leaders, organize volunteer assignments, coordinate day-of projects and communications with other departments as needed.
• Manage communications with volunteers and develop and distribute volunteer orientation packages prior and during volunteer day.
• In collaboration with Education Manager, develop and maintain Discovery Center Volunteer program, recruitment, training, and retainment of education focused volunteers in EDC museum.
• Work with the Development team to oversee, create relationships with and expand Group Volunteer programs including alternative spring break programs, corporate volunteer programs, etc.
• Assist with the preparation and management of the Outreach annual expense budget with the Education Manager
• Collaborates with Donor Services and Development teams to ensure cultivation and retention of volunteer and corporate partnerships.
• Ongoing evaluation of efficacy of volunteer programs
• Coordinate, plan, and present outreach events in community and Middle TN regions; train team members and volunteers on outreach events for additional support
• Other duties as assigned

• Support Education Team with delivery of education programs to individuals and groups, as needed.
• Participate in planning, organizing, and implementing special educational/ outreach events as needed.
• Assist in daily Discovery Center operation
• Interacting with the public—offering education, information, and assistance.
  • Engage with guests in a helpful patient manner, creating a friendly and inviting atmosphere.
  • Open museum and secure space at end of day, as needed.
  • Handle merchandise sales as needed.
  • Live camera monitoring and labeling
• Adaptability to latest forms of technology when implementing programming
• Other duties as assigned

• Deliver education and volunteer-based onboarding to new staff as assigned
• Host guests and give Elephant Sanctuary and Discovery Center tours as needed
• Represent The Elephant Sanctuary within the community.
• Maintain accurate records
• Maintain an attitude of flexibility and readiness in a team environment.
• Able to adapt to changing technology on a normal basis.
• Keeping EDC, office, and area clean and organized.
• Other duties as assigned

• Relationship-Building – Develop positive working relationships with internal (other Sanctuary employees, senior management and the board) and external (community, volunteers) constituents. Provide recommendations to resolve issues as they arise. Interact professionally with staff, board members and volunteers.
• Excellent Communicator – Communicate respectfully and effectively with others. Keep management informed of both…