Quality Systems & Program Manager

Quality Systems & Program Manager

Magnera Corporation invites applications for the Quality Systems & Program Manager position, reporting to the Head of Quality. The role ensures clear, consistent, and standardized quality processes and systems across Magnera’s global operations, supporting 45 manufacturing facilities worldwide.

Location: US – Charlotte or Magnera Operating location (On‑site expectation)

• Refine and maintain QMS aligned with ISO 9001, customer, and company requirements.
• Define standardized processes across manufacturing sites for global consistency and compliance.
• Collaborate with functional leaders to ensure well‑defined, integrated global processes.
• Embed QMS into core business processes and foster a culture of continuous improvement.

• Support internal and external audits and certifications across global locations.
• Prepare detailed audit reports, track findings, and ensure timely closure of non‑conformities.
• Act as liaison for customer and certification audits, ensuring successful outcomes.

• Own and manage the CAPA process globally.
• Maintain CAPA dashboards and provide regular progress updates to leadership.
• Facilitate root‑cause analysis and ensure effective corrective actions for global processes.

• Administer, optimize and expand global quality management software for document control, audits, CAPA, reporting, etc.
• Ensure accurate, up‑to‑date documentation of procedures, work instructions, and quality records.
• Implement electronic workflows to improve efficiency and compliance.

• Develop dashboards and reporting tools for real‑time visibility of global quality performance.
• Coordinate Global Quality Management Process and System Reviews; provide insight for improvements.

• Oversee supplier quality management processes (qualification, audits, ongoing performance monitoring) across global supply chains.
• Drive supplier corrective actions and continuous improvement initiatives to reduce defects and improve reliability.
• Develop supplier scorecards and performance metrics to support strategic sourcing decisions.

• Lead global quality initiatives and improvement projects.
• Coordinate cross‑functional teams across multiple regions to deliver on quality objectives.
• Prepare communications and updates on quality initiatives for leadership and stakeholders.

• Develop, coordinate and deliver QMS, ISO compliance, and CAPA training to employees and suppliers.
• Promote a culture of quality, accountability, and continuous improvement across the organization.

• Travel: up to approximately 25 %
• Perform other duties as assigned.

• B.S. degree in engineering, science, business, or related field.
• 5 + years in quality roles and 3 + years in corporate/functional system responsibilities.
• Quality management experience in a manufacturing facility.
• Expertise in QMS, ISO 9001, and quality requirements.
• Advanced CAPA management and root‑cause analysis skills.
• Strong auditing experience across multi‑site operations.
• Proficiency in quality management software and data analytics tools.
• Program management experience with ability to lead complex, global initiatives.
• Supplier quality management expertise, including qualification and performance improvement.
• Excellent communication, facilitation, and stakeholder engagement abilities.
• Multiple language proficiency a plus (French, German, Spanish, Portuguese, etc.).