Cook II - Dollywood's HeartSong Lodge & Resort - Year Round

Cook II - Dollywood's Heart Song Lodge & Resort - Full Time Year Round

Join to apply for the Cook II role at The Dollywood Company.

At Dollywood Parks & Resorts, we create memories worth repeating. Our resort includes over 600 rooms and 15 Food & Beverage outlets located in the Great Smoky Mountains of East Tennessee. In the future, we plan to grow our resort footprint to over 1,200 rooms across five resorts  are seeking a Cook II who embodies the heart and soul of our mission of creating memorable experiences while caring deeply about our brand.

• Checks with Sous Chef for daily objectives.
• Ascertains the daily specials and methods of preparation and presentation.
• Ensures all dishes are prepared and presented in accordance with standard recipes and presentations established by the Sous Chef.
• Cleans and organizes workstation.
• Maintains a clean and sanitary culinary environment in compliance with all local and federal health codes.
• Performs banquet and kitchen line functions as directed by the Jr. Sous Chef or Sous Chef, including sautéing, production, plating and grilling.
• Ensures assigned workstation has proper level of par stocks and supplies according to daily menus and banquets.
• Checks product/supply levels and adjusts to daily needs and communicates any shortages.
• Possesses knowledge of proper cooking temperatures and hold times, maintaining Safety Critical Checklists and Cooling Charts as required.
• Demonstrates proper knife skills.
• Ensures procedures are in place regarding labeling, dating, and/or rotating standards including the usage of Prep Print labeling system, FIFO (First-In First-Out), etc.
• Follows recipes including preparation/food handling standards which ensure designated portion control.
• Complies with state and local health department regulations as well as food & beverage departmental policies.
• Knows and understands the use of the “Start Fresh” program when necessary.
• Ensures all products are balanced flavor, presented to recipe specifications.

• Must be at least 18 years old.
• Must have a minimum of 1‑2 years cooking experience in a similar operation.
• Basic computer knowledge and usage preferred.
• Must pass a pre‑employment background check including drug screen.
• Must be able to obtain Food handler certification.

• Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, self‑less, forgiving, honest, and committed.
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees.
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work.
• Must be self‑motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must be committed to continuous improvement.
• Must have professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating and helping co‑workers.
• Must be able to be productive in a fast‑paced, dynamic environment.
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Must be sensitive to the needs of our guests and feel empowered to act to meet their needs within company guidelines.
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills.
• Must demonstrate appreciation of others and resolve conflicts.
• Must be able to perform duties consistent with creating a safe and secure environment for hosts and guests.
• Must be flexible to handle frequent changes in priorities.
• Must be able to communicate effectively using standard English grammar and punctuation.
• Must be able to tolerate various temperatures while working outdoors.
• Must meet the physical demands of the job, including lifting 50 lbs and tolerating temperatures ranging from 0 to 120 degrees.
• Is knowledgeable in butchery and fabrication techniques…