Travel Agent - Springs, TN

Travel Agent - Cool Springs, TN

Employer: AAA‑The Auto Club Group

Location: Cool Springs, TN

Job Type: Full time

Exempt/Non‑Exempt: Hourly

Signing Bonus: $1,000–$2,500 (based on experience). The bonus is available only to applicants who have not applied to the Auto Club Group within the last 180 days. A 1‑year payback clause applies if employment ends before 12 months. Details will be provided by the Recruiting Team during application.

Ready to turn your sales skills into a career you love? Join AAA‑The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations—no prior travel experience needed. We’re looking for driven, people‑focused sales professionals who want to grow in a fast‑paced, exciting industry.

• Competitive base pay + uncapped commission + performance bonuses.
• Average annual earnings up to $40,000–$87,000+ (based on experience/tenure).
• Unlimited commissions on travel sales.
• Guaranteed commission payouts and investment in your success.
• Additional commissions on membership and credit card sales.
• Special performance incentives from ACG and partners.
• Quarterly new‑hire on‑pace bonus.
• Non‑exempt (eligible for overtime).
• Structured career path paired with an uncapped commission model—growth and earnings are performance‑driven.

• Medical, dental and vision benefits.
• 401(k) match.
• Paid parental leave and adoption assistance.
• Paid time off (PTO), company‑paid holidays, CEO days, and floating holidays.
• Paid volunteer day annually.
• Tuition assistance program, professional certification reimbursement program, and other professional development opportunities.
• AAA membership.
• Discounts, perks, and rewards and much more.

• Industry‑leading exclusive Preferred Partner discounted rates and member benefits to help close the sale.
• AAA Members travel more than average consumers.
• FREE LEADS.
• Prioritizing leads with the highest likelihood to travel.
• In‑office travel events and walk‑in traffic drive sales daily.
• Direct to consumer marketing for travel agents.
• Inside support structure to reduce administrative work.
• Air desk and inside sales agents.
• Interactive group system providing seamless booking process.
• Travel partner training certifications provided (free).
• Travel benefits for completing online training programs (can result in free or reduced travel).
• Familiarization tours and cruises offered through developmental programs (100% free).
• International Airlines Travel Agent Network Card (IATAN).
• Benefits include hotel and car rental discounts and deeply discounted rates by cruise and tour partners.
• Complimentary membership with American Society of Travel Advisors (ASTA).
• Established brand that has been around for over 100 years. Our members know and trust us!
• Awarded “USA Today Top workplaces” 4 years in a row.
• Career advancement opportunities.

• Generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings.
• Drive new business with competitive products and help retain The Auto Club Group’s 14+ million members.
• Establish and grow mutually beneficial relationships with AAA members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings.
• Achieve assigned travel, membership, and credit card sales goals.
• Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services.
• Prepare complex and/or large‑scale domestic and international travel packages.
• Complete reservations and advise clients regarding documentation requirements.
• Makes necessary travel arrangements (i.e., reservations, collect money, and process documents).
• Receives and champions customer concerns through to resolution.
• Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system.
• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.

• Serve our members by making their satisfaction our highest priority.
• Do what’s right by sustaining…