Amusement Sales Associate - Dollywood Theme Park - Part Time Seasonal

Amusement Sales Associate - Dollywood Theme Park - Part Time Seasonal

Job Category
:
Amusements

Requisition Number
: AMUSE
008054

• Posted:
  January 2, 2026
• Part-Time
• Rate: $14.25 USD per hour

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At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel.

We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Amusement Sales Associate will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This position exists to provide support to the Games and Amusements team through the sale of gameplay packages, operational assistance to the Sales Lead, and use of a point-of-sale register. This support is to be provided in a manner consistent with the mission, values, and policies of the Dollywood Company.

Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable

• Assists the Sales lead in the daily operation of Games and Amusements by picking up and maintaining necessary sales funds, tickets, forms, and keys
• Completes assigned opening and closing procedures and ensure the operational readiness of any assigned areas
• Describes different sales packages to guests and demonstrate proficient selling skills
• Operates a point of sale register including sales, refunds, transfers, and reporting
• Actively participates in the success of the Games and Amusements team through teamwork, service, and respect for others
• Assists in regular inventories and cycle counts for various tickets and merchandise
• Supports the management of stock levels and merchandising of any assigned locations
• Assists in the maintenance and daily operation of any assigned location by ensuring cleanliness and display preparation functions are up to company standards
• Demonstrates an ability to maintain dependable work attendance and flexibility with assigned work schedules
• Assists the immediate leadership by communicating any needed product, equipment, supplies, and helping to reduce waste
• Adheres to all Amusements safety guidelines and report any safety issues to the immediate leadership
• Protects the privacy, safety, and security of our guests and coworkers by completing PCI compliance and other required training
• Must be willing to have fun and create a fun and friendly environment for others

Management reserves the right to change and/or add to these duties at any time.

• Must be a minimum of 16 years of age
• Minimum 6 months of sales experience is required
• Minimum 6 months of customer service experience is required
• Minimum one (1) year of experience working in a team environment, highly preferred
• Basic computer skills

• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must display and live out Lead with Love qualities by being patient, kind,…