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In House Marketing Representative

Job in Gatlinburg, Sevier County, Tennessee, 37738, USA
Listing for: Hilton Grand Vacations
Full Time position
Listed on 2026-01-05
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, Bilingual
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Gatlinburg

We are currently seeking a highly motivated
In-House Marketing and Concierge Professional
who possess outgoing personalities and are motivated to work at our beautiful resort in Pigeon Forge, TN!

  • Medical, Dental, and Vision insurance from Day One

  • Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program

  • Team Member Travel Program – enjoy discounted rates at incredible properties around the globe

  • Generous Paid Time Off Program

  • Paid Sick Days

  • Team Member Recognition and numerous learning and advancement opportunities

  • Industry-leading training, top notch technology and continuous support.

  • and more!

What will I be doing?
  • Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible owners, guests and visitors.

  • Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.

  • Distribute approved promotional information and providing excellent customer service to all guests while projecting a professional company image.

  • Assist in the implementation and tracking of current and future marketing programs.

What we are we looking for:
  • Minimum 1-year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.

  • Intermediate computer proficiency with the ability to learn.

  • Able to work a flexible schedule to include evenings, weekends, and holidays.

  • High School diploma or equivalent.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 6 months or more previous experience working in the timeshare industry.

  • Thorough understanding of the area with ability to explain activities, restaurants, and destinations.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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